Reviews
This profile includes reviews for Greenix Pest Control's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 739 Customer Reviews
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Review fromThomas F
Date: 05/21/2025
I have cancelled my service twice and they still treat and bill. The customer service has been awful!One star only because no stars is not an optionReview fromBarbara H
Date: 05/20/2025
Greenix committed us to a mutltiple year contract. We added on the rodent when they said that the hills were because of voles. 9 months later they say its actually a gopher and they can't do anything. We were being charged extra for this service they said we needed and then they said we didn't... We cancelled the service and was charged $399 to cancel.... that is 3 months of fees that we got charged. I will never use this company again.Review fromMark S
Date: 05/15/2025
Awful company to work with. Sales people lie to you to sign you up. The treatments did not work. I was told I could cancel at any time at no additional fees and that is a LIE. I would not work with this company.Review fromPaul P
Date: 05/08/2025
l have a long history with the company - over five years of service. They are prompt and the people are nice, but they lack experience to solve bug and pest problems. What they spray does a number on anything crawling around. It does not resolve the problem and bugs continue to crawl around. After years of service and retreatments and not having the issue resolved I finally complained so much that they canceled my service contract. The sales people sold a lie. The employees servicing did not not have the know how and in the end they have left with what little they could squeeze out of me and I still have bugs. If you are concerned with ants on your patio they do a good job at removing them. If you have spiders also not to worry they can get them, but if the issue is beyond a border around your home - they can not help. Also it is interesting to note the number of different **** that arrived. They have very high turn over. Managers down to service **** all replaced within 18 months, So I have had multiple sets of people and none could seem to find the notes of what the prior had done and how to make progress going forward. In the end this is a sad story of a company over selling what they can do and then having people unable to meet what was sold. I do not recommend this pest control service.
Greenix Pest Control
Date: 05/14/2025
Thank you for your feedback. We value all of our customer's experiences. We would be more than happy to help you with your pest concerns. Please give us a call when you are free to discuss in depth the issues that you have and what we can do to address those concerns.Review fromNicarla L
Date: 05/02/2025
HORRIBLE EXPERIENCE..... Go elsewhere. The sales **** lie, the service staff themselves say that the sales team isn't boots on the ground and lie to customers. Say whatever to get you signed up and take your money. I was lied to and i am with the 3 days right to rescind and the emailed a signed copy of the cancellation but saw they require a hard copy signed or a call. I called and was hung up on twice. Called from a different number and they were willing to talk to me when they thought i was signing up but hung up when i said i want to cancel. Unreal. Do not use this company. I am very very unhappy with the false and deceptive nature of this business.Greenix Pest Control
Date: 05/07/2025
Thank you for sharing your experience. We truly value the feedback of our customers and aim to ensure clarity and transparency at every step. Each customer is provided with a comprehensive agreement outlining all terms before moving forward. Were sorry to hear that your experience has been frustrating, and we will review the details carefully to understand what may have occurred.Review fromMelissa T
Date: 04/30/2025
DO NOT HAVE THEM OUT TO YOUR HOUSE. I've had them out to my house 3-4 times since February. I agreed to pay $39.99 per month without having full understanding by them that I was agreeing to a 12 month contract. I've had 2 technicians text me at 7 a.m. telling me I am on their schedule for the day. I did not schedule either of those appointments and had no knowledge of anyone coming out. The last time someone came out, the technician called and told me I have a huge flea issue that urgently needed resolved and that if they got into my house, it would be almost impossible to get rid of them. He told me if I went through him only that he would give me a discount and charge me $100 initial fee and increase my monthly bill by $50.00. I called the company to address this and asked about cancelling and was told I would have to pay a $250.00 cancellation fee. This was not mentioned to me when I had them out for the first time in February 2025. What a scam! They just want your money and I have been in my home for 17 years and have never had a flea issue! I cannot even guarantee this is a real issue. It appears to me they just want more money or that the technician is trying to get money on the side.Greenix Pest Control
Date: 05/01/2025
Thank you for your feedback, we take our customer's concerns seriously. We will be contacting you via phone to see what we can do to resolve your concerns or feel free to contact us at ************.Review fromAlan W
Date: 04/09/2025
Absolute garbage of a company. Lock you into an 18 month contract with no cancelation with a product that simply does not work.Greenix Pest Control
Date: 04/11/2025
Thank you for your feedback regarding our services. We take your pest concerns very seriously and consider them a top priority. As discussed during your recent communication with us, we do offer additional treatments between your regularly scheduled services if needed. If you have any further questions or concerns, please dont hesitate to reach out.Review fromKimberly M
Date: 03/31/2025
When they park in our neighborhood, they always park right behind my driveway which is very dangerous. Their drivers do not have any awareness of how they operate their vehicles.Greenix Pest Control
Date: 04/02/2025
Thank you for your feedback. We greatly appreciate your input and will review it thoroughly within our team. We are also grateful for the opportunity we had to connect with you by phone yesterday and address your concerns.Review fromTom H
Date: 03/31/2025
We had a salesman come into our neighborhood last summer. They sold me a 6-MONTH contract in June of 2024. I questioned this because I thought it was stupid to pay for outdoor pest control through the winter months. We still had pest issues all last summer and they never even caught 1 *** or vole that was tearing up our yards. My son came over in August and caught 2 in 2 days. I tried to cancel in Dec 2024 and they told me I signed a ************************************** cancel. The is the worse service and results I have seen.Greenix Pest Control
Date: 04/02/2025
Thank you for your feedback. We tried reaching out to you by phone yesterday and are eager to work with you to resolve this matter. At your earliest convenience, please give us a call at ************. We look forward to assisting you.Review fromJill H
Date: 03/26/2025
I am writing to request the cancellation of my service with you due to consistent issues with communication and missed appointments. I have experienced more no-shows than actual services, which has made it impossible for me to rely on your service. Despite receiving messages about appointments and adjusting my schedule accordingly, I have been let down repeatedly.I no longer wish to continue with your service and request that my account be closed immediately. Please confirm the cancellation and provide any necessary steps I need to take moving forward.I expect a prompt resolution to this matter.Greenix Pest Control
Date: 03/28/2025
Thank you for your feedback ****. We're sorry to hear about your experience so far. We have made multiple attempts to contact you regarding your services but have been unsuccessful in connecting with you. We would love to help with your pest concerns. Please give us a call at ************ at your earliest convenience and we can discuss any concerns that you may have.
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