Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Atlas Butler Heating And Cooling

Reviews

Customer Review Ratings

3.61/5 stars

Average of 32 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGraham

    Date: 10/24/2022

    We have only had amazing service with atlas. I can't compare them to anybody because of that, but I highly recommend them for any heating and cooling or plumbing.

    Atlas Butler Heating And Cooling

    Date: 11/08/2022

    Thank you for your continued support and for being apart of the Atlas Butler Family.
  • Review fromDarrell H

    Date: 08/22/2022

    WE had a plumbing problem and called Atlas Butler because of their good reputation. The service tech was great and introduced us to Total C which is their product that clears drains. We ran out of the product and called to get another one. Atlas Butler offered to send one out to us because there would be no one at the office to help us. We paid for the bottle by credit card and after the product was delivered, we were billed again. No problem, we called Atlas Butler, explained the situation and was told that the receptionist would have to send the problem to billing. Still nothing happened. I call again, only to be told by the same receptionist that the billing department wanted to make sure I didn't receive two bottles. In other words, they were not trusting my word. This time the same receptionist said she would tell them that I had received only one bottle. I am referencing this issue because it makes me wonder what other billing problems I might encounter if we use them exclusively for our plumbing problems. Obviously there is a disconnect that make me wonder how trust worthy they really are.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.