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Business Profile

Credit Card Merchant Services

Electronic Merchant Systems

Headquarters

About

About This Business

Electronic Merchant Systems (EMS) is a provider of payment processing and merchant services.

BBB Accredited Since: 9/18/2017

Years in Business: 36

Products and Services

Retail POS, eCommerce Solutions, Mobile Payment Solutions, Mobile Loyalty Programs, Gift Card Programs

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
6/13/1988
Business Started:
9/3/1988
Business Incorporated:
9/3/1988
Type of Entity:
Corporation
Business Management:
Mr. Jon Butinski, Director of Client Services
Mr. Jim Weiland, Chairman
Mr. Dan Neistadt, CEO / President
Mr. Afshin Yazdian, CEO and Executive Chair

Additional Contact Information

Principal Contacts
Mr. Jim Weiland, Chairman
Mr. Dan Neistadt, CEO / President
Customer Contacts
Mr. Jon Butinski, Director of Client Services
Additional Phone Numbers
Other Phone: (800) 615-1330
Other Phone: (800) 726-2117
Other Phone: (216) 710-6995
Additional Email Addresses
Technical Support: Email this Business
Customer Service: Email this Business

Latest Reviews

  • Jillian C

    "This business is a scam do not use to process payments on your merchant for your small business they will steal and lie and hold your funds even removing those funds from your business account and lie never telling you any of this! All my calls are recorded she lied and I’m submitting to the FTC and state attorney general’s office!"

  • Chad K

    "This company is going to have a class action lawsuit.It's business model is simple:1." ... Read full review

  • Giovanni N

    "Horrible company, horrible customer service, very rude and challenging. How old my payout and caused four overdraft fees to my business account." ... Read full review

View all Reviews

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