BBB Serving Greater Cleveland
Serving Cuyahoga, Lake, Lorain, Geauga, and Ashtabula Counties in Northeast Ohio
About Us
For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. BBB Serving Greater Cleveland services include: BBB Standards for Trust, BBB Business Profiles, Scam Tracker, Customer Reviews, complaints, dispute resolution, and speaking engagements/workshops. BBB Cleveland serves Ashtabula, Cuyahoga, Geauga, Lake, and Lorain counties.
Programs and Services
BBB Staff Directory
Connect with BBB Serving Greater Cleveland's staff
Sales Staff Directory
View our BBB Serving Greater Cleveland's sales team
Board of Directors
View members of BBB Serving Greater Cleveland's Board of Directors
Meet Our New BBB Accredited Businesses
BBB Serving Greater Cleveland would like to congrate our local businesses who recently earned BBB Accreditation!
BBB Scam Tracker℠
BBB Scam Tracker℠ provides consumers with a place to report scams and fraud, and to warn others of malicious or suspicious activities. Consumers can search for scams by keyword and geographic location.
BBB Auto Line ®
Our dispute resolution program can help you resolve your lemon law complaint, and you don't even have to hire a lawyer. Our lemon law complaint program covers car warranty issues against participating manufacturers.
BBB Educational Foundation
BBB Education Foundation’s mission is to strengthen community trust through education, outreach and scam prevention.
Celebration Of Integrity
Our annual Celebration of Integrity honors and recognizes those who personify ethics, leadership, and service throughout our community.
BBB Spark Award
The Spark Awards recognize Greater Cleveland millennial entrepreneurial leaders who demonstrate a high level of character.
Scholarship Competition
The Students of Integrity Scholarship recognizes high school juniors and seniors who personify ethics, as demonstrated through community service, personal integrity, and academic achievements.
Teen Smart Workshops
Our TeenSmart Financial Literacy Workshops, were launched to generate high school students’ awareness that basic consumer knowledge and skills are critically important to their future well-being.
Senior Awareness Initiative
The Senior Awareness Initiative reaches out to senior housing facilities, in-home health care services, senior centers and other agencies that service our area’s older population, in order to help prevent fraud.
Age-Friendly Business Certification
This program promotes age-friendly business practices and certifies Cleveland businesses are age-friendly through a review process on their physical environment, staff and personnel, marketing and customer experience.
Military & Veterans Initiative
We help military service members, veterans and their families protect their assets, plan for the future, and prosper in a trusted marketplace.