Non-Profit Organization
Thrive LGBTAbout
This business has 1 alert
Important information
- Advertising Review:In January 2023, BBB contacted Thrive LGBT regarding claims in its advertising.
Its website includes the logos for numerous private and government insurers including, but not limited to, Medicare, BlueCross BlueShield, Cigna, Centers for Medicare and Medicaid Services, United Healthcare, Kaiser Permanente, Humana, CareSource, Aetna, and Anthem. Its website also includes a "Guidestar Platinum Transparency 2021" button and an "Officially 501(c)(3) Approved" badge.
The BBB Code of Advertising states that the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any claims or offers made before publication or broadcast and, upon request, present such substantiation promptly to the advertising medium or the Better Business Bureau.
In addition, Ohio law states that it shall be a deceptive act or practice to make any representations, claims or assertions of fact, whether orally or in writing, which would cause a reasonable consumer to believe such statements are true, unless the advertiser possesses or relies upon a reasonable basis in fact such as factual, objective, quantifiable, clinical or scientific data or other competent and reliable evidence which substantiates such representations.
BBB requested that Thrive LGBT provide written proof that the organization is currently an in-network provider for these insurers; that the organization was permitted to use the Guidestar Platinum Transparency button in 2021; and has been approved as a 501(c)(3) non-profit. The organization did not respond or make changes to its advertising.
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