We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Windows

Joyce Windows, Sunrooms & Baths
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Joyce Windows, Sunrooms & Baths's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Joyce Windows, Sunrooms & Baths has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    4.81

    Average of 322 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Mark F

      Date: 08/29/2022

      Had a new entry door and storm door, some concrete work and new wooden steps with a small deck. Service for the doors was here 4 times and I’m still not completely satisfied. Happy with the steps and deck. The concrete is ok but still needs a bit of work and can’t seem to get the contractor here to finish. Communication with Joyce has been really bad and I won’t be using them again.

    • Jim F

      Date: 07/06/2022

      When we contracted with Joyce Factory Direct we were told by the Sales Representative Kevin that with the deferred payment plan we would not have to pay anything for 18 months. We felt this to be a great deal, so we agreed to the contract. We asked him numerous times if he was sure about the 18 months, and he gave us reassurance after reassurance. Then we heard from the financial institution, and they said we have to make monthly payments. The Sales Manager paid us a visit to apologize and claimed their sales reps were not properly trained. I then asked if I could use my credit card to make monthly payments (wanted to earn points) and he said absolutely, "we do it all the time". I contacted the financial institution (Sunlight Financial) and they said absolutely not. Then to add insult to injury the Sales Manager said he would send us a gift card to the misunderstanding. That also did not happen. Our feeling is that we were lied to or deliberately mislead about when payments were due, lied to or deliberately mislead about the re-payment method we could use. We feel that Joyce used deceptive sales tactics and if we had been told the truth we most likely would have held off on the purchase.

    Joyce Windows, Sunrooms & Baths is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.