About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 11/1/2021
Years in Business: 75
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 4/1/1996
- Business Started:
- 11/3/1949
- Business Incorporated:
- 11/4/2005
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Zwilling J.A. Henckels, LLC
- Business Management:
- Ms. Ismet Rebolledo, Complaint Handler
Additional Contact Information
- Customer Contacts
- Ms. Ismet Rebolledo, Complaint Handler
- Fax numbers
- Primary Fax: (914) 747-1850
Additional Information
- Business Categories
- Cutlery, Custom Knives, BBQ Supplies, Small Appliance Dealers, Kitchen Accessories, Cooking Utensils, Flatware, Grills
Latest Reviews
Anoop P
"I placed the order online and within 5 minutes, I called to remove one item (32602-000) and add another (32602-001). But I was told that once order is placed, it is final and if I want to change, I have to receive the order and return at my cost and then place a new order." ... Read full review
Jake L
"This has been possibly the worst customer service Ive experienced. Talked with 7 different people over a 10 day period through email, chat on their website and phone and nobody was any help." ... Read full review
Jon E
"Zwilling wouldn't cancel an online order just moments after I placed it. The agent gave me the whole, "We're sorry it's already being prepared to ship." ... Read full review
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