Reviews

This profile includes reviews for Eagle Rock Management LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Eagle Rock Management LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Eagle Rock Management LLC

  1670 Old Country Rd Ste 227 Plainview, NY 11803-5033

• 

  Eagle Rock Properties

  53 Bayberry Rd Parkville, MD 21234

Review Details

• Review fromDonna P.

  Date: 03/19/2024

  ******************* went above and beyond the expectations I had for a realtor. Excellent communication with potential buyers and myself. My home sold at a great price in relatively short amount of time. We closed on my single family home knowing I had chosen the right realtor. So certain of Nicks ability, we chose him again when we listed commercial property for sale. The property had many challenges including needing major repairs and being part of an estate. **** can thru with creative ideas that opened up opportunities for potential buyers and got us under contract. By thinking outside the box we got a great price for the property. The greatest thing was **** taking the time and being concerned to find the right buyers- Not just make the sale. ******************* with Eagle Rock ***************** Management gets my full recommendation.

  Eagle Rock Management LLC

  Date: 09/04/2024

  Thank you so much for your glowing review of *******************! We're delighted to hear that **** exceeded your expectations and provided excellent communication throughout the process of selling your home. It's wonderful to know that his creativity and dedication helped you achieve great results, even with the challenges you faced. We're thrilled that you felt confident choosing **** again for your commercial property and that he delivered once more. Your recommendation means a lot to us, and we're proud to have **** as part of the Eagle Rock ***************** Management team. If there's anything more we can do for you, please don't hesitate to reach out.

• Review fromJon D

  Date: 01/10/2024

  Worst apartment complex ive ever seen people ******** and leave, no cameras anywhere. Homeless people come thru the doors and try to unlock apartment doors. People throw out garbage from their house into eaglerocks dumpsters and then charge tenants a trash fee. Apartment leaks and nobody fixes anything

  Eagle Rock Management LLC

  Date: 09/04/2024

  Thank you for bringing these concerns to our attention. We sincerely apologize for the negative experiences you've describedthis is not the standard we strive to uphold. We want to address these issues promptly and ensure your safety and comfort. Could you please provide the name of your property? With this information, we can investigate the situation further and work on resolving these problems. Your feedback is crucial, and we're here to help.

  Eagle Rock Management LLC

  Date: 09/04/2024

  Thank you for bringing these concerns to our attention. We sincerely apologize for the negative experiences you've describedthis is not the standard we strive to uphold. We want to address these issues promptly and ensure your safety and comfort. Could you please provide the name of your property? With this information, we can investigate the situation further and work on resolving these problems. Your feedback is crucial, and we're here to help.

• Review fromRosemarie H

  Date: 01/04/2024

  I pay on time every month and cooperate with the office whenever they need something. After renewing my lease promtly and asking for a copy if the fully executed lease five times I have yet to receive it. They have the nerve to ignore my requests and charge me a premium for month to month.No one answers any phone line nor do they answer emails.It is unfortunate that I have to deal with this while being a standout tenant.DO NOT RENT HERE

  Eagle Rock Management LLC

  Date: 09/04/2024

  Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered. We appreciate your prompt payments and cooperation and understand how important it is to have your fully executed lease. This situation is not reflective of the service we strive to provide. Could you please let us know the name of your property so we can look into this matter right away? We want to resolve this for you as quickly as possible and ensure your concerns are properly addressed. Your feedback is important to us, and were here to help.

• Review fromHinali P

  Date: 01/02/2024

  Do not recommend this place to live. Very unprofessional and do not do their job properly. I had 10 months of lease and I had no pets. On moving out, I was given option to take clean sweep program of $400 so I dont have to clean my carpet but for small apartment Its too expensive so I got the carpet cleaning from professional carpet cleaning company in the freehold and submitted the cleaning receipt to the leasing office. First,they said they will accept it and then charged $300 on my security deposit for carpet cleaning. They said it doesnt meet their standards of cleaning even if it was done by professional cleaning company. I took the 3 minutes of video of full apartment after cleaning was done as a proof which also they neglected. They stopped responding to my phone calls, voicemail and emails. Their maintenance people walks into the apartment with dirty shoes and makes it dirty and they will blame tenants for cleaning. Their head office also doesnt respond to emails. go to the better place to live because this people lies on your face and cheat you for money making. Eagle rock LLC should change their business to cleaning services and do professional cleaning for people ????.

  Eagle Rock Management LLC

  Date: 09/04/2024

  Thank you for bringing this to our attention. Were sorry to hear about the issues youve encountered during your move-out process and the concerns regarding your carpet cleaning. This is not the experience we aim to provide, and we want to address this matter promptly. Could you please provide the name of your property so we can investigate further and work towards a resolution? Your feedback is valuable to us, and we're committed to ensuring a fair and transparent process. We appreciate your patience and are here to help.

  Eagle Rock Management LLC

  Date: 09/04/2024

  Thank you for bringing this to our attention. Were sorry to hear about the issues youve encountered during your move-out process and the concerns regarding your carpet cleaning. This is not the experience we aim to provide, and we want to address this matter promptly. Could you please provide the name of your property so we can investigate further and work towards a resolution? Your feedback is valuable to us, and we're committed to ensuring a fair and transparent process. We appreciate your patience and are here to help.

• Review fromDarlene T.

  Date: 10/05/2023

  As a former resident, living in one of their apartments was a nightmare. The manager was non responsive. After moving, it has been a nightmare because I paid the final amount due, the check was cashed and Eagle Rock notified a collection agency, that it was not paid. I had to file a complaint with BBB since the collection agency could start charge late fees or affect my credit rating.

• Review fromPatrick M

  Date: 08/28/2023

  I recently had an experience with Eagle Rock Management LLC that left me feeling frustrated and disappointed. I was scheduled for an interview with the company that was scheduled last week, but on the day of the interview, I received no correspondence from them. The lack of communication and professionalism from Eagle Rock Management LLC was unacceptable.

• Review fromKelly W

  Date: 07/26/2023

  My front door has shifted. I sent a m maintenance request with no response. Now days later the dying door ring lick because the locks dont match up with the holes. So now I have to sleep with the front door unlocked. Also the window AC unit blew out smoke that smelled of electrical burning.( Repair man witnessed), second day fire department was called because it started smoking again and smelled of burning. But it still wont be replaced. *************** advised do not leave unit unattended even going to the mail box. And unplug when not at home.

• Review fromAmy B

  Date: 06/15/2023

  I currently live in an updated apartment and it's far from updated. My family was transferred due to a huge inconvenience at the other unit *** frankly that one was better. We have a fitness center in the complex but equipment doesn't work. The pool was suppose to be open Memorial Day weekend and it hasn't not been open to date. Leasing office doesn't return calls or emails. This is the worst move of entire life.

• Review fromChris O

  Date: 03/07/2023

  Zero stars! These apartments are disgusting, mice infested and rude staff does absolutely nothing about it no matter how many times you tell them that there are mice running across your stove, in your oven, under your fridge, and across furniture. Every tenant has mice living in their unit. And the exterminator they hire says "there's nothing you can do about it, this whole building is infested." Disgraceful! They should pay the tenant to live there! Not to mention the screaming you hear from neighbors and the s*** show that happens in the parking lot every night. Laundry room is filthy! If you like to be tortured every single day- live here.Welcome to your nightmare.

• Review fromStephanie R

  Date: 01/19/2023

  My apartment has been flooded and has extensive water damage on four different occasions. The utility closet and bedroom which is next to it contain mold that I suspect is black mold due to condensation that leaked into my room and living room. The toilet flooded my closet, bathroom and hallway and has caused water damage and loss of property. My dishwasher and sink have overflowed and something under my apartment flooded the carpet in random areas. And not my clothes washer is doing the same thing in a different area in my living room underneath my carpet. I have pictures of the closet that contains my AC unit and these pictures are horrific and wreak of black mold that is being pumped into my home through the vents. Management doesnt care and refused to address these issues. Corporate has done little to nothing in regards to these issues. I have a newborn and have requested a new unit but have yet to get a response. These are unlivable conditions and I plan on taking legal action if no one attempts to rectify the situation. Its been an ongoing issue and Ive tried my best to be kind, understanding, and patient but Im being ignored and nothing ever actually gets fixed. I will make sure to tell everyone and anyone who will listen to avoid anyone to the complex I live in and any other complex that is owned my eagle rock. I feel constantly sick- cough and congestion. At work or anywhere else is clears up. Theres obviously a serious mold issue which I have brought up and its been ignored. This is the type of place that comes out, sprays something then paints over the mold. This is not a safe place to live.