About
Overview
BBB Accreditation & Rating
About This Business
Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com.
BBB Accredited Since: 6/17/2013
Years in Business: 18
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 6/15/2009
- Business Started:
- 11/26/2006
- Business Incorporated:
- 4/3/2008
- Type of Entity:
- Corporation
- Business Management:
- Mr. Brian Distelburger, Co-Founder & Board Member
- Mr. Marc Ferrentino, President & Chief Operating Officer
- Mr. Brian "Skip" Schipper, EVP, Chief People Officer
- Mr. Ho Shin, EVP, General Counsel
- Mr. Michael Walrath, Chief Executive Officer & Chair of the Board
- Mr. Darryl Bond, Chief Financial Officer
- Ms. Lexi Bohonnon, EVP, Global Customer Success
- Mr. Rob Figueiredo, Chief Technology Officer
- Ms. Raianne Reiss, EVP & Chief Marketing Officer
- Mr. Luis Baptista-Coelho, EVP, Global Partner Sales
- Mr. Jason LaFollette, EVP, Engineering
- Mr. Tom Nielsen, Chief Revenue Officer
Additional Contact Information
- Principal Contacts
- Mr. Fred Shabat, Program Manager
- Customer Contacts
- Mr. Fred Shabat, Program Manager
- Additional Phone Numbers
- Other Phone: (212) 994-3900
Additional Information
- Refund and Exchange Policy
- Yext offers service by way of annual subscription. All subscriptions are set for automatic renewal. All customers receive an email 30 days prior to renewal notifying them of the end of their subscription term. A customer may cancel their service from within their account at any time and this will turn off the renewal. Should customer desire a refund, they may contact Yext and their service will be terminated immediately and they will received a pro-rated refund for the unused portion on their subscription.
- Business Categories
- Marketing Programs, Internet Marketing Services, Marketing Software
Latest Reviews
Tzippora M
"VERY ANGRY- this company first scams you to enroll through some third parties sometimes (in my case was a fake marketing team that used to go under *************** but had wayyyyyyyyy too many complaints and now goes under Prospect Ignite. I am going to request money back from them next." ... Read full review
David C
"I signed up for a partner which I was told was every three months, which was fine. I agreed but I have informed them that my business can no longer support the service and have gone an entire different direction as its barely floating along and I have completed my year with them." ... Read full review
Marvin B
"One of the worst companies out there. They peddle misinformation and then charge people to fix it."
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