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Business Profile

Fashion Designers

Gucci

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fashion Designers.

About

About This Business

Years in Business: 104

Business Details

BBB File Opened:
9/8/2010
Business Started:
1/1/1921
Business Incorporated:
10/2/1953
Type of Entity:
Corporation
Alternate Names:
Gucci America, Inc.

Additional Contact Information

Additional Phone Numbers
Other Phone: (212) 826-2600
Other Phone: (914) 683-1428
Other Phone: (212) 710-8980
Other Phone: (516) 365-0994
Other Phone: (212) 634-8500

Latest Reviews

  • Thom-K J

    "I love Guccis designsdefinitely stylish and well-crafted. That said, the customer service experience didnt quite match the luxury branding." ... Read full review

  • genia h

    "I took my barely used wallet to this location in the early part of November for a repair. The clasp to my wallet kept coming undone (I rarely use this wallet)." ... Read full review

  • Faye J

    "10/23 I purchased sunglasses that began to weaken ( the arm of the glasses) after a few months I decided to take them to Gucci (between6/24-8/24 ) at ****** to have them repairedfast forward I was sent an email telling me what needed to be replaced and how much, and that they needed to replace both arms its now 12/24 I just got a text not a call but a text saying that they cant repair them. And They will would give me a credit, no other options on the repair or anything, just a credit which does me no good cause Im stuck with a pair of glasses I can no longer wear so I will be forced to but another pair which feels like I am shelling out more money." ... Read full review

View all Reviews

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