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About

About This Business

Zocdoc is a digital healthcare marketplace for in-person or virtual care. The website or app can be searched to find in-network doctors, instantly book in-person or virtual appointments, read reviews from verified users, get reminders for upcoming appointments and preventive checkups, and more.

BBB Accredited Since: 11/14/2022

Years in Business: 17

Products and Services

Zocdoc for Developers, Zocdoc marketplace, Zocdoc Intake, Book Online Button

Business Details

BBB File Opened:
4/13/2012
Business Started:
9/18/2007
Business Incorporated:
7/3/2007
Type of Entity:
Corporation
Business Management:
Mr. Oliver Kharraz, CEO & Founder

Additional Contact Information

Principal Contacts
Mr. Oliver Kharraz, CEO & Founder
Fax numbers
Primary Fax: (800) 701-9607

Additional Information

Refund and Exchange Policy

https://www.zocdoc.com/about/useragreement/

 

Relevant paragraph (for providers -- patient users are not charged for booking appointments via Zocdoc): 

Upon termination of this Agreement for any reason, User shall pay to Zocdoc all fees due or accrued under this Agreement and any addendum or Order Form entered into by the parties as of the date of such termination. Notwithstanding anything to the contrary in this Agreement or in any addendum, Zocdoc shall not refund to User any fees paid prior to expiration or termination of this Agreement.

 

Latest Reviews

  • Sarah N F

    "Doc doc is godsend ! No more calling Drs offices and waiting on hold for 30 minutes and leaving messages ." ... Read full review

  • Cecilia L

    "This is such and easy way to schedule appointments. Just put your insurance info in, and they give you the information about who accepts it and their schedules." ... Read full review

  • Nathan S

    "The zocdoc platform is so easy to use and clear with its information. It is by far better than the insurance sites I've tried to find information on." ... Read full review

View all Reviews

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