Reviews

This profile includes reviews for Prudent Financial Solutions, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Prudent Financial Solutions, Inc.

  500 5th Ave Suite 1700 New York, NY 10110-1899

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  Prudent Financial Solutions, Inc.

  22 W 38th St Fl 3 New York, NY 10018-0114

Review Details

• Review fromJordan V

  Date: 06/19/2024

  Great customer support, very attentive. *********************** is excellent and knowledgeable

• Review fromSamuel M

  Date: 05/17/2024

  Awful company. They took money out of our account without paying our credit cards. Then we started getting calls from the credit card companies. Will be seeking a lawyer.

  Prudent Financial Solutions, Inc.

  Date: 01/15/2025

  We sincerely apologize for the experience youve described, and we fully understand how concerning this situation must be. Ensuring that our clients payments are managed properly and on time is our top priority, and we deeply regret if we fell short in this instance. If there has been any error on our part, we will take immediate steps to correct it and work with you to ensure your accounts are properly handled moving forward. Our goal is to provide reliable and transparent services to all our clients, and we are committed to resolving this matter to your satisfaction.We understand your frustration and appreciate the opportunity to make this right. Thank you for bringing this to our attention.

• Review fromCharles P

  Date: 12/27/2023

  Unless you are looking for an alternative to bankruptcy, or you have a FICO score over 700, don't bother calling these guys. I have a near perfect payment history, but have high credit utilization which impacted my credit score (about 650). I got a "pre-approval" for a consolidation loan of up to $43,000. My debt is nowhere near that, so it should be easy, right? Nope. They tried to talk me into a for fee debt service that will affect me for years to come. Beware of the bait and switch!

  Prudent Financial Solutions, Inc.

  Date: 01/15/2025

  Thank you for sharing your feedback. We appreciate the opportunity to address your concerns and clarify our processes.We understand your frustration and apologize if our services did not meet your expectations. While we aim to provide solutions tailored to each customer's ******************** situation, approval for certain products is subject to a variety of factors, including credit score, debt-to-income ratio, and overall financial profile. In some cases, if a customer does not qualify for a loan, we may present alternative options that could still help improve their financial situation.We regret if this was not clearly communicated to you, and we sincerely apologize if you felt misled in any way. The "pre-approval" you received indicates eligibility to apply but is not a guarantee of approval, as stated in the terms of our offer.We take your feedback seriously and will review this matter to ensure our communications are transparent and our processes align with customer expectations. If you'd like to discuss your concerns further, please reach out to us directly and well be happy to assist you.We appreciate your understanding and value the opportunity to serve our customers with integrity and care.

• Review fromMark G

  Date: 07/24/2023

  Received a letter from this company offering, "You're Pre-Approved for up to $33000" personal loan, but upon completing their online offer and speaking with their agent was advised that I did not get approved and they tried to roll me in to a debt consolidation program instead. Which does not work with my planned use of the person loan. So this seemed to be more of a bait and switch setup.

  Prudent Financial Solutions, Inc.

  Date: 01/15/2025

  **** you for sharing your feedback. We sincerely apologize for any frustration or disappointment you experienced during your interaction with us.The "pre-approved" offer you received is based on preliminary information and indicates eligibility to apply for a loan. However, final approval is subject to additional criteria, such as credit history, income, and other factors. We regret if this was not clearly communicated and understand how this might have caused ************ cases where a loan application cannot be approved, we may present alternative options, such as debt consolidation programs, to help customers address their ******************** needs. We apologize if this alternative did not align with your specific goals or expectations.We take concerns about transparency seriously and are committed to improving our communication to ensure our offers and processes are clear. If you would like to discuss your situation further or have any questions, please contact us directly Wed be happy to assist you and provide any additional clarification.Thank you for bringing this matter to our attention. We value your feedback as it helps us enhance our services and better meet our customers needs.

• Review fromLonnie G

  Date: 09/21/2022

  I had a really amazing experience in dealing w/ this company. ********************* went above and beyond to inform me on a multitude of facts, it appears to me that she expresses genuine concern in helping people. I greatly appreciated the useful info and her taking the time to do so in a very professional manner! I would definitely recommend this company.