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Business Profile

Contact Lenses

ContactsCart

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Contact Lenses.

About

About This Business

ContactsCart is a contact lens subscription service where customers are set up with their prescribed lens and billed on a recurring basis according to their brand and lens requirements. Customers have the ease of free shipping directly to their homes. 


FAQ


How does my subscription work?

If you are a new customer, your subscription frequency will be set to ship in 1-month, 3-month, or 6-month intervals, depending on the brand and type of lens you selected, to make sure that you'll always have the lenses you need. After you place your initial order, you will be able to change the frequency of your shipments to suit your schedule through the online portal or cancel your subscription at any time.


How do I create an account?

After placing your first order, you will automatically receive an email invite to activate your account with one click. Once your account is activated, you can log into the customer portal and check the status of your shipments! If you’re having trouble creating or logging into your account feel free to send an email to [email protected].


 


How does my ContactsCart customer portal work?

You have the ability to make changes to your account directly from your online account portal. From your customer portal, you can: change your delivery schedule, edit your shipping information, view your purchase history, edit your billing/payment information, and even change your account email address. Log in to your customer portal here.

Years in Business: 9

Products and Services

Lens Types, Toric & Astigmatism, Multifocal & Bifocal, Disposable - Daily, Disposable - 1-2 week, Disposable - Monthly, Soft, Color & Enhancing

Business Details

BBB File Opened:
3/14/2019
Business Started:
4/5/2016
Business Incorporated:
4/5/2016
Type of Entity:
Corporation
Alternate Names:
Vision Path, Inc.

Additional Contact Information

Additional Phone Numbers
Other Phone: (888) 658-5208

Additional Information

Refund and Exchange Policy

Please visit website FAQS or reach out to our support team. 

https://www.contactscart.com/pages/faq

Business Categories
Contact Lenses

Latest Reviews

  • Cheryl T

    "This is a horribly scam of a business . Do not deal with them ." ... Read full review

  • LYNDA G

    "They fulfill cancelled subscription 358 after cancellation. quite the process to get refunded And appears as HUBBLE, CONTACTSCART OR VISION PATH on your statement." ... Read full review

  • Rich T

    "Absolute trash scammy company. Do not give them your data."

View all Reviews

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