Airlines
LOT Polish AirlinesAbout
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 9/1/1992
- Alternate Names:
- L.O.T. Polish Airlines
Additional Information
- Business Categories
- Airlines
Latest Reviews
Massimiliano S
"LOST belonging in business class on flight from Los Angeles to Warsaw on November 27 2024. It was my personal diary with important information written on it, which I by distraction left it on the seat when we left the plane at Warsaw Airport." ... Read full review
David G
"Never ever again use Lot Polish Airlines!I had round trip connecting flight from ** ****** last and I got very sick from the food on the flight, (i was still sick from it a week later) so since the first stop was in ****** about 3 hour drive to my final destination, my friend told me to get out of the airport and rest a little in a hotel and he will pick me up from there to my final destination,so I did like he said and after 5 hours when I felt a little better he came to pick me up to my final destination, when I went back home to **, I went to the airport to check in, and they told me that my ticket is canceled, because I didn't show up on the connecting flight on the first way, because I was sick from the first flight so they told me that they can't do anything now and since it's on the ****************** of the airline (I never knew that you have hire a lawyer when you purchase an airline ticket and read the small letters) if I want to get home I need to purchase a new ticket and I should contact the airline when I get home and they will refund me so purchased a new ticket and when I arrived home I contacted the airline and they told me that the ticket is non refundable, and they are playing around with me the last few days with their disgusting attitude, after getting sick from the food they served they don't care and giving me the feeling that I didn't follow the rules of the airline and Im the defendant."
Svitlana B
"LOT Airlines makes FRAUDLENT business when selling higher-cost tickets with the option of free rebooking. They confirmed the type of ticket I paid for ******************* It was $200 more than the type without free rebooking." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.