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Business Profile

Health and Wellness

myOTCstore.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Wellness.

Reviews

Customer Review Ratings

1.27/5 stars

Average of 14 Customer Reviews

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Review Details

  • Review fromMary Ann M

    Date: 06/01/2023

    Hello! I am writing to say I NEVER had any trouble ordering and receiving packages from this store! **************** always friendly and helpful. Have ordered a few times from them. Prices are reasonable and service was fast. Reliable.
  • Review fromHerminia M.

    Date: 05/17/2023

    The owner of the store, or website is very devious because he offers charges on shipping fees. He claims that the order is coming by *** or ***** but it was sent by ************* ************** instead a cheaper way of shipping anything and he charges double on the shipment, I complain to him about it but he disregarded my concerns and I did tell him that such charges beers on the line of fraudulent.

    Herminia M.

    Date: 05/22/2023

    Also, you charge me for an item that I ordered, but never delivered
  • Review fromDaniel C

    Date: 03/24/2023

    Never received my order or a refund. And never replied to my emails. Dont order anything from them.
  • Review fromColette W

    Date: 07/20/2022

    I ordered 6 Desert Essence Lip Rescue Ultra Hydrating with **** Butter, **** oz for $1.12 each for a total of $6.72. Plus shipping of $8.72. My order arrived in just a few days. They look identical to the same product I usually buy at my health food store, but my health food store was out of the **** butter so I ordered these online from myOTCstore.com. They LOOK like the same product. But when you open the tubes, they are NOT the same product; they are so sticky, it's like putting a glue on your lips. And 5 of the 6 tubes don't roll **; ** other words, you get just a little bit of the product. I called their phone number but it says it is "Mailbox (and a long number)"; doesn't even give their name of **********. Wherever ********** had these lip gloss made, they are garbage; unusable. After I left a message on their "Mailbox (long number)" I went online and checked for reviews for this company, which I wish I had done BEFORE placing my order. Do not waste your money.

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