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Business Profile

Food Delivery

CookUnity LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Food Delivery.

Reviews

Customer Review Ratings

1.19

Average of 64 Customer Reviews

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Review Details

  • rock c

    Date: 08/16/2023

    hides fees from consumers. food is good, but business practices are terrible

  • Ali J

    Date: 08/08/2023

    0 stars because they took my money and never delivered. Sent me 20 emails spamming me, and scammed me out of my money. Avoid this scam.

  • Birny L

    Date: 04/11/2023

    Consistently underweight portions. Each tray weighs 1 oz. Some shipments up to half and sometimes more are at least 2-5 ounces under the specified weight. This is specific to the *********** ********** crew. I've been a customer for not quite a year and paused delivery for the summer when they were using ***** because meals kept being delivered warm, leaking and underweight. I have been getting them again during the winter, and they are now being hand delivered by a courier service. Every time I contact CS about issues, they placate me with a discount, but the issue of underfilled trays is extremely inconsistent, and this week, 7 of 12 meals were low weight. I don't recommend this company for anyone trying to maintain a healthy weight if they are underweight themselves, you'll be shorted on calories.

  • Chris G

    Date: 10/10/2022

    The meals are great, I liked the diversity in the menu However their downfall is the third party delivery service. I typically meal prep for the week on Sundays but because I decided to try something new I didnt cook and was totally dependent on the meals being delivered. I received a text saying my meals were delivered and I find out it was delivered to the wrong address. Accidents happen but when it comes to a food delivery service these things must be handled extra careful. I was not compensated for the stress or inconvenience this company put me through this morning they clearly need to work on the customer service here.Its a shame the meals were great but I cant deal with the unreliability im going to be searching for a different company.

CookUnity LLC is NOT a BBB Accredited Business.

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