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Business Profile

Computer Software

Pdfguru.com

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 11 Customer Reviews

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Review Details

  • Mickie C.

    Date: 10/17/2024

    This company employed a bait and switch program in place. They offer a one time purchase to convert PDF files to other formats for $1.99. I chose this, only to have this purchase convert to a monthly fee of $49/mont, and auto billing my credit card. I paid my 1.99 happily, but became angry being auto subscribed to something I didn't authorize. They were more than happy to let me cancel the subscription I didn't order, but would not refund me for the monthly fee for servuces I did not order, use and the did not render. Customer service merely pointed to their "policy". Only then did I discover the number of people who have similar complaints to mine. This is consumer abuse if I ever saw it. They are banking on people not seeing the recurring charges. Now that I see that their address in the website does not coincide with a business that matches their business name I wonder if I have opened myself to identity theft. Luckily I used pay pal, but I am still worried.

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