Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Medical Lab and Testing

Quest Diagnostics

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Medical Lab and Testing.

Reviews

This profile includes reviews for Quest Diagnostics's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Quest Diagnostics has 261 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Quest Diagnostics

      500 Plaza Dr Secaucus, NJ 07094-3619

    • Quest Diagnostics

      3980 Sheridan Drive Williamsville, NY 14221

    • Quest Diagnostics

      5400 Gibson Blvd SE Albuquerque, NM 87108

    • Quest Diagnostics

      4638 Hills And Dales Road Northwest Canton, OH 44708

    • Quest Diagnostics

      115 S Pine St Canyonville, OR 97417

    Customer Review Ratings

    1.19/5 stars

    Average of 534 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKrystyna T

      Date: 06/08/2022

      The worst experience ever. They made me wait for two hours because I did not have an appointment, they demanded that I go buy a mask, are you kidding me, a medical facility and can't give me a mask, and the final straw was when I asked to use a smaller needle they refused. This is the Quest facility in ******** ********** on ******* Dr.Please stay away from these people, they have no manners or sensitivity, they are robots.
    • Review fromKrysten S

      Date: 06/08/2022

      This has been a terrible experience using this company. I can't believe things are still this bad 2 years into the pandemic. This company has an awful website that doesn't fulfill their promised turnaround times. I've been waiting for 3 days to get my son's test results when the turnaround time is supposed to be 24 hours. I just called and the test was finalized yesterday, but the results are not available in MyQuest, which may be the worst app I've ever experienced. I will never use this company again!
    • Review fromJune M

      Date: 06/05/2022

      Charged me $830 for blood work for a couple of Titers and Quantiferon test (test for TB). I just thik that this is ridiculous price for just blood work for pre employment. Suggestion, find yourself a smaller laboratory that doesn't overcharge for blood work.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.