Reviews

This profile includes reviews for Nationwide AutoProtect's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Nationwide AutoProtect

  3000 Atrium Way Ste 200 Mount Laurel, NJ 08054-3910

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  Nationwide AutoProtect

  332 S Main St Forked River, NJ 08731-4322

Review Details

• Review fromCorey B

  Date: 09/04/2024

  This company is a great company to have a extended warranty with. They did what they promised when I had a few repairs to my vehicle. No problems or hassle with them. I highly recommend them.

  Nationwide AutoProtect

  Date: 09/05/2024

  Thank you so much for your kind words and for taking the time to share your experience! Were thrilled to hear that you had a hassle-free experience with your repairs and that we were able to deliver on our promises. Your recommendation means a lot to us, and were grateful to have been able to provide you with the service you deserve. If you ever need anything in the future, don't hesitate to reach out!

• Review fromBrandon G

  Date: 08/13/2024

  unprofessional unorthodox minus five stars, you call they send you in loops to the same department that can't help you. I wouldn't recommend this to anybody.

  Nationwide AutoProtect

  Date: 09/02/2024

  I understand the way you feel, we do apologize on the way you perceive your experience. Here at Nationwide Auto Protect we are a directed marketer for a few administrators, all of which are reputable and have the highest success rate of claims paid. When you enrolled, you were given a 30 day ***** ****** to review the coverage. The reason ***** ****** is to familiarize yourself with the policy, and understand all of its benefits as well exclusions. We as the seller are not the deciding factor when it comes to claims being approved. Are records indicate after your phone calls with the administrator ( **************** you were very upset with the outcome of a denied claim, on a non covered component. Our ************* Team here at ********************** Auto Protect, we try to educated the consumer on the reasoning for why your claim was denied. You policy was cancelled and you are receiving a pro rated refund check in the mail, based off the time and mileage that was not used on the contract. Thank you ************* Team

• Review fromConnie H

  Date: 05/15/2024

  May 15th 2024 I had a wonderful experience with *************************** with my Auto Protect . He told me some things with my old protection I knew nothing about I was unaware, but Im glad that *************************** was able to help me

  Nationwide AutoProtect

  Date: 05/18/2024

  Thank you for leaving a positive review, here at Nationwide Auto Protect we strive to educate the consumer based off our experience and public reviews. We are looking forward to keeping a long lasting relationship with your Home and Auto Care.Thank you ************* Team

• Review fromLaurel Y

  Date: 05/10/2024

  Most pleasant and detailed responses to questions. Very nice representative!

  Nationwide AutoProtect

  Date: 05/11/2024

  Thank you! We strive to do everything in our power to make our customers have a pleasant experience where they save money with Services That They Can Count On.Thank you ************* Team

  Nationwide AutoProtect

  Date: 05/11/2024

  Thank you! We strive to do everything in our power to make our customers have a pleasant experience where they save money with Services That They Can Count On. It was very nice speaking with you on 5/10/2024 and I am glad we could resolve the issue and we hope to continue to have a long lasting relationship together.Thank you ************* Team

• Review fromAmanda C

  Date: 04/03/2024

  Absolutely AMAZING customer service. ****** was professional and extremely helpful. absolutely top notch and would recommend,

  Nationwide AutoProtect

  Date: 05/13/2024

  Thank you, we strive to make sure that your customer satisfaction is always our top priority.Thank you ************* Team

• Review fromEd M

  Date: 03/31/2024

  Excellent customer service, every time I've called they were there to answer. Even after hours! When I went for my oil change they paid the bill right over the phone. I am very satisfied with dealing with this company. I recommend them to anyone that is looking for a protection plan.

  Nationwide AutoProtect

  Date: 05/13/2024

  Hey **,We can't thank you enough for your incredibly positive feedback on the Better Business Bureau website! Your words truly made our day here at Nationwide Auto Protect.It's fantastic to hear that you've consistently experienced excellent customer service whenever you've reached out to us. Our team works tirelessly to ensure that every customer inquiry is addressed promptly and thoroughly, even outside regular business hours. We're thrilled to know that our dedication to being there for you has not gone unnoticed.We're also delighted that we were able to make your oil change process seamless and convenient by handling the bill over the phone. Making your experience hassle-free is always our goal, and we're overjoyed that we could exceed your expectations in this regard.Thank you so much for recommending us to others in need of a protection plan. Your endorsement means the world to us, and we're honored to have earned your trust and satisfaction.Please know that we're always here for you whenever you need assistance or have any questions.Thank ***************** Team