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Business Profile

Market Research

Sago

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Sago's headquarters and its corporate-owned locations. To view all corporate locations, see

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Sago has 12 locations, listed below.

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    Customer Review Ratings

    1.28

    Average of 125 Customer Reviews

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    Review Details

    • Lindsey H

      Date: 12/03/2022

      I love Schlesinger! *** participated in, and been paid for several studies within the last 6 months. I get my **** card in the time frame they promised, in the amount they said. I cant wait to participate in more studies/focus groups!

    • Julie W.

      Date: 11/29/2022

      It is impossible to contact anyone who can help a respondent receive an unpaid incentive via email, text or phone. Project managers are totally disorganized, extremely difficult if not impossible to get in touch with. Consider your participation in surveys volunteer work, as youre unlikely to get paid.

    • Demi G

      Date: 10/20/2022

      Went down hill. I've done studies with them at their facilities in the past and have always received my payment after the study was completed. I completed an in home study for a facial product in July and have not yet received my payment incentive. I have reached out on various platforms including to the manger who initially contacted me. After calling and leaving numerous emails, I was told that the study had just ended and I could expect payment in 4-6. I did not receive my payment and again sent numerous and voicemails before I got in contact with someone at their Manhattan location. I was finally told that someone would contact me. They never called but did follow up with an email saying my payment had been processed and that it would be 3-5 business before I received it in the mail. That timeframe has passed and I still haven't gotten a response to were my payment is. However, they are still sending survey opportunities to my email. Please beware of this company.

    • Ann M

      Date: 10/14/2022

      Same issue as all the other reviewers report: company doesn't pay market research participants as agreed I will be pursuing a claim against them with the ** Attorney General. Others should similarly take action! Don't let these people get away with it!

    • Brett N

      Date: 09/24/2022

      I have dealt w/ them for a few *************** continues to deteriorate. In addition to all the complaints about payment listed on this site & others, there is a general policy to stonewall on communications when you try to get something corrected (pay, cancelled session, info, etc.). If you read Glassdoor & other employee reviews you will find that management is a total shambles, various employees do not know what they are doing, high turnover, arbitrary procedures. Likely company is under financial strain, evidenced by very late or no payments, refusal to respond to inquiries, & schlocky communications quality. The front line people are not paid much & it shows: you get what you pay for. Massive waste of time filling out surveys with no result most of time. This is because they do not screen you or tell you what the defining issue is ahead of time. Also they are likely getting fewer jobs that need participants so the odds go down (for any of the remaining studies) for them to pick you up as participant. Too bad there is no zero star to give. Deal with them if your time is not worth much.

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