We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Market Research

Sago

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Market Research.

Reviews

This profile includes reviews for Sago's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sago has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.28

    Average of 129 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Nikita C

      Date: 03/28/2025

      I participated in a survey. I chose a $50 e-gift card as my incentive. The email I received said that in approximately 20 days I would receive my link for my gift card. Today is day 28, I still haven't received it. I've done surveys with this company in the past I've never had this problem until now.

    • Kenny W

      Date: 03/11/2025

      This is the worst focus group company. I did a focus group with them over a month ago. It's well past the 20 days to process. I contacted their customer service so they can make sure that it goes through so I can receive my payment, but they are not getting back to me. They owe me over $250, They are such a scam. They say that the processing time doesn't include weekends or holidays. And then after it's processed, if you want a physical card, then you have to wait another 7-10 days. When they were Schlessinger, they were so good. Now they are awful!Oh yeah, I did this focus group in person. Other focus group companies pay you at the end of the session if you go in person or they pay you in 2 weeks if you do it online. But not Sago, they are crooked.I think they don't have enough money to pay their participants so they have to wait. Or they are hoping their participants will forget or lose track of the money they are owed.***, please flag this company. There's no doubt they are hiding and stealing money!

    • Kathleen B

      Date: 03/10/2025

      We are on Day 26 of not being paid. Every other focus group company I have completed one for pays same day. I feel like they are holding my payment hostage.

    • Shanti P

      Date: 02/08/2025

      I participated in a focus group on 1/14/25 - $35 for survey. And if selected, for a video interview, (which I was), I was to be paid, $150. This video interview was on 1/23/***** money didnt get into my focus wallet until 2/7/25.I selected some monies to go to an Amazon virtual gift card, with hopes that I can get it right away. However, I now have to wait 20 MORE days for my incentives. I would never do another focus group with Sago again. I was here before the switch, and I was always paid in a timely manner. This is totally *************** better Sago

    • JaCoby M

      Date: 01/03/2025

      Use to be great. Would pay timely for participating in studies but now it takes months to get paid. I reached out to support for status on Payment and got no response. The use your time but do not pay. Use them with caution.

    • Mike C

      Date: 12/30/2024

      This organization needs to be shut down or sued into bankruptcy. I participated in good faith in one of their studies on October 28th with a promised payment of $125 and never received any notification of where my money is or how to obtain it. I have called and emailed multiple times with no responses or answers.

    • Deeandra T

      Date: 12/10/2024

      This company is a scam phishing for your personal information.

    • Robin B

      Date: 12/07/2024

      I processed my payment to be ready on 11-17-2024 still have not received it yet its 12-07-2024. Pretty upset I have to wait this long to get my payment

    • Shaun D

      Date: 11/26/2024

      TERRIBLE customer service. It has been well done over two months since I was supposed to receive MY money. I have emailed, left voicemails many times with zero response. I finally spoke to someone and they just told me to send an email. I refused and asked to speak with a manager. They blamed it on me that I never confirmed my address so they couldnt send my payment cards. Im not sure if I ever received it or not but I never knew I should be expecting an email to confirm my address. You cannot treat people like this ESPECIALLY when you owe them money for their services. DO NOT DO BUSINESS WITH THIS COMPANY. You will not get paid and you will not be able to get in touch with anyone for months.

    • Katlyn L

      Date: 11/22/2024

      Absolutely horrible. I have done multiple studies and have yet to get paid out. I’m not able to talk to anyone over the phone and they are claiming (via email) that they have no information of my account even though I have my request codes. I would never recommend this company.

    Sago is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.