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Business Profile

Payment Processing Services

ClickPay

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Payment Processing Services.

Reviews

Customer Review Ratings

1.14

Average of 27 Customer Reviews

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Review Details

  • Lillian O

    Date: 01/08/2024

    This company is the epitome of incompetence in customer service. I waited on hold for nearly one hour. When an agent came online, I I explained my issue with and over payment for the past six months and she told to go back to ********************* and she hung up. She exhibited rude and incompetent behavior. This is a terrible company which at this point is committing fraud with my account. She did not comply with my request to cancel my click pay account.

  • sam v

    Date: 12/11/2023

    This company loves to create charges out of nowhere. I got charged with a $50 charge fee because they didn't accept my card. When you try to get it solved they say its not their problem or cant do anything about it. Terrible customer service and terrible services. Avoid!!

  • Kathy A

    Date: 12/05/2023

    The worst customer service, web site doesn't work is not user friendly. On hold over 20 minutes.

  • Sn B

    Date: 11/18/2023

    Why is this company trying to email me and collect a hospital bill paid by ********* The information does not even reflect charges in my portal. How did they even get my information to be emailing me. This is horrible.

  • Oskar C

    Date: 11/16/2023

    Worst customer service ever !!!!! Made my payments on time but their system did not applied my payments properly and I got late fees assest.Unable to talk to someone over the phone and they just re-direct me to my HOA to address the issue. Didn't resove anything.

  • Klaus R

    Date: 11/01/2023

    A FRAUD...NEVER, EVER, do business with this company or with anyone who requests that you use it. A scam from the word go. Never set up autopay with these fools. All that I can do is Warn you sweet friend!

  • Dawud H

    Date: 09/26/2023

    This company is a scam! Never use this service. Ill repeat NEVER USE THIS SERVICE! The objective is to take your money and create an issue so that they can charge you additional fees. I wish I could give them zero stars!

  • sam k

    Date: 09/12/2023

    The worst accounting programs. No explanation of errors, incompetent management using program.

  • LUISA S

    Date: 08/10/2023

    AWFUL SERVICE, I have been trying to add a new property for two days to be able to make online payments and it simply DOESN'T WORK, I have called customer service MANY TIMES and NOBODY KNOWS OR UNDERSTANDS how this works!!! FIRST SERVICE MANAGMENT does not give you another payment option, both services are AWFUL!

  • ernie k

    Date: 08/02/2023

    gave them a one because there was no place to check it lower. They pay my autopay to my *** and then didn't make payments because they said that the *** did not bill them so they did not pay. If you have a *** you know they always send the bill. Then argued with a person who said that the autopay was set up a month late. Please do not even think about getting with this c*** company.

ClickPay is NOT a BBB Accredited Business.

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