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Business Profile

Home Warranty Plans

ServicePlus Home Warranty

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Warranty Plans.

Reviews

Customer Review Ratings

1.15

Average of 496 Customer Reviews

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Review Details

  • JS W

    Date: 05/01/2025

    Could not leave 1/2 a star or I would. I'm leaving a comment because people SHOULD NOT buy this companies home warranty. The customers hate it the contractors hate it and their system makes it impossible to get your item fixed or even looked at because contractors will not come out because of this companies reputation. They sell and tell you one thing but deliver something totally different. There should be a class action lawsuit on this company. It's just wrong and unethical.

  • Margaret H.

    Date: 04/24/2025

    This is the worst home warranty company I've ever experienced. I wouldn't recommend this company to ANYONE.

  • Allison F

    Date: 04/12/2025

    ABSOLUTE WORST COMPANY TO DEAL WITH. TOTAL SCAM. DO NOT WASTE A ***** ON A CONTRACT WITH THEM.

  • Averil M

    Date: 04/02/2025

    I got the most expensive option they had, but when it came to claims they sent a technician, I paid him my deductible. He said he had to get parts and would reschedule.I never heard from him again. The company sent another technician after a month of fighting with them. Later my water heater broke, they said they did not cover water heaters at all. Do not buy from them.

  • Georgetta P

    Date: 03/21/2025

    They come up with every excuse in the book to not cover things when you need them. ServePlus is horrible

  • JAY M

    Date: 03/08/2025

    Buyer beware! Do not purchase anything from this company.They promise to get you a contractor within ***** hours. $75 service call is your obligation. Its been 4 days nothing has been done except being stroked by phone representatives.Text comes at 12:54am that service is scheduled and tech will arrive between 1:00-3:00pm that day.I take time of work and at 9:35am they cancel and reschedule for 5 days later. THERE ARE FAR BETTER CHOICES FOR THIS SERVICE!

  • ADA R

    Date: 02/24/2025

    ServicePlus Home Warranty Company is a rip off. I filed a claim with my heating unit and they found every reason in the world not to pay and then harrassed me about renewing. I called and asked them to put it in my file not to call me again because they just scam people and then don't pay and I informed the lady that I spoke with NOT to automatic renew my contract when it runs out in April.

  • Sid S

    Date: 02/16/2025

    ServicePlus is the worst home insurance warranty company, they do not honor claims properly. However when trying to cancel the service, they do not honor and keep charging to the credit card , they have long wait times if they transfer you to the cancellation service and somehow I was able to get in touch with a customer service representative, they told that they will not cancel the contract and to call back when the contract period is over otherwise it will renew, that means it will be perpetual, so they are harder to reach and communicate and on top of that they keep charging to your credit card account when you do not need them.

  • Trina G

    Date: 02/05/2025

    The unsubscribe link doesnt work. I do not want to keep receiving messages from this company.

  • Ruthie F.

    Date: 01/24/2025

    Service Plus warranty is not a good company to purchase home warranty insurance from they do not pay out claims on Appliances that they cannot be fixed. They promised to pay me a check for my washer the depreciated value because they couldnt repair it. I never received a check. They told me it would take eight weeks October 16, 2024 and this is now January 2025 and still havent received the check. I called serval times after the 8 weeks. And I keep getting the runaround and now they telling me they dont know when I receive the check. All they know is I will be getting-it. I have canceled my insurance with them. They delayed me canceling my insurance every time I try to cancel insurance they put me on hold for 15 minutes and then a phone hang up never again where I give them $51 every month automatically and they only fix one thing in my house was the washing machine one time I called them out about my washer again they couldnt fix it. I had to buy a new one and they supposed to send me a check and I never got.

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