Reviews

This profile includes reviews for The Distillery Network Inc's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  The Distillery Network Inc

  21 W Auburn St STE 105 Manchester, NH 03101-2387

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  The Distillery Network Inc

  50 bridge st Nashua, NH 03060

Review Details

• Review fromKrystal U

  Date: 02/13/2023

  This company is not apart of the better BBB. From everything that I have seen this company has been robbing people of there hard earned money day after day. They are also known by American copper works and SP copper art. The contact information and phone numbers that they provide are not correct and you cannot speak with someone.

  The Distillery Network Inc

  Date: 04/07/2023

  hey ******* we see your unit has been delivered there was a mistake and we talked you said you would remove the review when you recieved your product fed ex ************ here is the tracking number

• Review fromColin G

  Date: 12/12/2022

  Small scratches but no dents. looks like a well built still. will run this weekend and review if we have any issues... thanks

  The Distillery Network Inc

  Date: 05/09/2024

  We are glad that you enjoyed your product. Thanks so much for sharing your experience with us.

• Review fromDanielle P

  Date: 08/20/2022

  We ordered our still about 6 months ago and expected to wait this long as advised. Our only concern is there are alot of negative things recently being posted to social media about this vendor and we are praying we are not victims. I have emailed vendor in past and received honesty but recently there has been no response to emails, texts or website chats. Our faith is this will all turn out as expected--we just would like to definitively know when-PLEASE?

  The Distillery Network Inc

  Date: 11/14/2022

  Hello. Thank you for your comment. We are here working hard on all of the orders. We really appreciate the patience you did give us thus far. In regards to the things people are saying we want to apologize again for the really late shipment on your product. We fell very far behind this year. We don't want to make excuses. We just want to fulfill these orders. We have been building these for a decade and this year was by far the hardest. I'm sorry again. Please email us @ *******@gmail.com to speak further about your order. We can say with surety that your order will be shipped in the order it was recieved with your peers. We hope you end up having fun with our product soon. Thanks and sorry about the severe delay.

• Review fromDouglas S

  Date: 08/08/2022

  We ordered a still on March 6, 2022 and was told at that time that they were on back order 3 months, which we were fine with, When we had not heard from them on the status of our order we reached out on May 26 via email because they do not answer their phone, hey responded quickly to tell us they ae still backlogged on orders and it would be another 2-3 weeks but that they would expedite our order. June 18, we emailed them, and they stated they were still backlogged but could not give me an idea as to where we are on the backlog. they just thanked us for our patients, since then we have emailed them several times and text them (because their phone message says that is the best way to contact them) to which they have completely stopped responding. I am not understanding the terrible Customer Service we have received and the lies we have been told during this process, Seems like we lost our $800.00

  The Distillery Network Inc

  Date: 11/14/2022

  Hello *******. We are sorry you had to deal with this. Rest assured your order is in line to be built soon. Your order is line 534 on our master list of orders. We are currently working on line 524. We are very close. Sorry for the extreme delay. You can email us with any more questions or concerns @ *******@gmail.com

  Douglas S

  Date: 02/06/2023

  We still have not received the product that we ordered back on March 6, 2022. In the text response below from November we were told it would not be much longer until it ships. Yet here we are almost 3 months later still waiting. I wonder why? As we have had no updates from the company.

• Review fromYary F

  Date: 06/20/2022

  Owner was very rude by calling me names when I asked for a refund. The owner of American Cooper Works went on google and reviewed my business with one star, just to hurt my business. He told me he does not like ultimatums when I asked if my product was going to be ready in 2 weeks

  The Distillery Network Inc

  Date: 11/14/2022

  Our records show your order was shipped and delivered. We want to apologize for what you had to deal with. This year has been really hard for us. We hope you are having fun with your unit. Thanks for waiting for it.

  The Distillery Network Inc

  Date: 12/17/2022

  Hi can we please have our product back or the money for the product. It seems as though you were able to keep the product and the money.