Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Horne Heating & Air Conditioning, Inc.

Reviews

Customer Review Ratings

4.52/5 stars

Average of 22 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLance B

    Date: 06/01/2023

    Great service and knowledgeable technicians. ******************* installed our new system and it works great. They were friendly and provided step by step instructions on how to run and care for the system. Thank you to all the folks at Horne *****************************************
  • Review fromMarian H

    Date: 05/17/2023

    I had a new HVAC system installed today. ************ did a great installation job! Both were very professional, very friendly. The entire area of the unit is nice and neat and clean. Also, want to give a shout out to ***** who has worked on my old unit over the past few years. I knew it was about time for a replacement and he helped me through the process of getting the new one. I highly recommend Horne for their helpfulness and professionalism.
  • Review fromGeorge K

    Date: 04/29/2023

    Had new air conditioners installed yesterday by Horne Heating and Air Conditioning, **** ********** and his co-worker did a great job while dealing with nasty conditions given all the rain we had the past 2 days. The entire project went great from the estimate given by ****** through turning on cool air yesterday afternoon.
  • Review fromEllen T

    Date: 03/22/2023

    Excellent service! The furnace for our first floor went out on Thursday, Horne's technician arrived on Friday, identified our issue and ordered a new furnace before leaving our home. On Tuesday the following week ***** and **** arrived with our new furnace, which was up and running in no time! Both technicians were professional, punctual, organized and informative. We will definitely call them again if/when the need arises.
  • Review fromStephen M

    Date: 03/22/2023

    ****, ****, and **** did fine work yesterday. Prompt, efficient, courteous and patient with any need for clarity and explanation. Your service and company never disappoint.
  • Review fromMelissa S

    Date: 12/31/2022

    We lost heat on the coldest week of the year. Hornes could not make it to our house for a week, but when Destiny J came, she was so polite, explained everything, and swiftly resolved the heating problem in our home. She was very professional and deserves all the praise.
  • Review fromRoger S

    Date: 12/22/2022

    Horne Heating & Air Conditioning is tremendous. We have been a customer for many years. We recently had a new system installed and it went very smoothly. Their employees are so courteous. ***** and **** did our installation. They were on time, professional, and completed our installation in one day. I cant say enough good about them!************
  • Review fromSusan M

    Date: 12/12/2022

    The crew at Horne Heating & Air Conditioning did a wonderful job for us. They replaced our system and all of our duct work. They were prompt and courteous. **************************, ******************** and **** got the job done fast, too. Would highly recommend! ******* did a nice job evaluating our needs and getting the job started.
  • Review fromJackie S

    Date: 11/15/2022

    Horne provides excellent service and ************************* out of her way to ensure she did a thorough heat check and explained the process and findings.

    Horne Heating & Air Conditioning, Inc.

    Date: 11/16/2022

    Thank you sharing you experience And for your bussiness
  • Review fromJoseph D

    Date: 11/14/2022

    We've been with Horne since we moved in to our house in 2016. All of our experience with them for both purchases and diagnosis/repair has been positive. Most recently, **** was ************** for installation of a new heating unit. **** was extremely positive, knowledgeable and and professional in his work with both ****** and ****, as they installed and followed up on our major purchase. **************** with experienced technicians that care about the customer.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.