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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.18/5 stars

Average of 371 Customer Reviews

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Review Details

  • Review fromFrank M

    Date: 12/30/2023

    Still waiting. Ordered on 12 16 2023 keep getting no where with them telling me when it ships ill getting a tracking number. Nothing is happening with my order.
  • Review fromKenneth L

    Date: 12/29/2023

    On Oct. 11,2023 I suckered in on the lightbulb camera scam and ordered 6 bulb and 6 sim cards. I tried to install the bulbs but the Wi-Fi would not recognize the bulbs. I ask for a refund by phone and after multiple phone calls, I was told that $227 would be refunded to my CC and the rest would be refunded when they received the product back at the address given to me. That was 11/16/23, I sent the product back as Dot Com said on 11/17/23 and waited. I never received a refund. On 12/27/23 I went to my bank and filed a claim thru my CC. On 12/29/23 I received a refund of $341.05. At this point I don't know if the refund came from Dot Com or my credit card. My advice to everyone is if you see Doc Com Products, *** RUN LIKE H*** ************ is nothing more than a rip-off. The *** is a lair and a cheat.
  • Review fromLi A

    Date: 12/28/2023

    I wish I never encountered this business or whatever they are. What a nightmare. I was attracted to ordering the socket camera. The site requested for a form of payment. Entered my PayPal info, Then there were these upsell one after the other. It annoyed me so I just closed the site, WITHOUT reviewing a summary or pressing submit. Next thing I knew, I received an email from PayPal about my "purchase." I contacted PayPal and Dot Com immediately. That's the beginning of this incredulous bad dream, Because of this, I now refuse to order anywhere else than A~Z. Sickening ****** learned!
  • Review fromKristina D

    Date: 12/27/2023

    I Never received order. I think its a scam. Ordered way before Christmas 2 weeks. Promised to have by Christmas. 12/27 and still no order.
  • Review fromJimmie J

    Date: 12/27/2023

    Interesting products, very responsive staff, good value, and prompt shipment!
  • Review fromjudy s

    Date: 12/26/2023

    I accidently ordered the wrong product. when I called customer service they said they were sales and would transfer me. They gave me the phone number in case of disconnection. I was disconnected. This happened 5 times and each time they gave me the same number but said it was the wrong department. I sent an email to cancel the order and then blocked the charge. I think they are a scam.
  • Review fromScott W

    Date: 12/26/2023

    Do not buy anything from dotcom products. What they sell is junk. Also, if you return the product they will never give you a refund. I returned a product 15 days afer I bought it because it didnt work properly and never did get my refund ever after calling them 3 times. Liers and crooks is what they are.
  • Review fromDenis L

    Date: 12/24/2023

    Worst purchase I made. Horrible performance! Never again. I was going to purchase several more but it performed so bad I wont. Picked up no motion but keeps alerting me. When checked there is nothing to see. No the rotation is broken. Doesnt even make a good door stop. After waiting forever to get it this? So disappointing. Waste of money at any price. 6second clips only and they pressure you to subscribe to the cloud. Scam!
  • Review fromSandra H

    Date: 12/23/2023

    12/23/2023 I never received a product I ordered. I kept getting email responses to mine with another promise delivery date. This is beginning to seem suspicious. I asked for a refund to no avail. Be aware.
  • Review fromBen W

    Date: 12/23/2023

    bought two, got one. received many apologetic emails, no camera. STAY AWAY!

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