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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.18

Average of 371 Customer Reviews

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Review Details

  • Christopher S

    Date: 01/14/2024

    This company has fraudulent activities.The order process (through ********* asked if I wanted to double my order of Fast Chargers. I pressed NO. Then it asked if I wanted shipping assurance - quantity 3- and I pressed NO again. They charged me for both add-ons. I called what was listed as their customer care number (it wasnt) and was giving another number to call in case I got disconnected - and when I was transferred - big surprise- I was disconnected. I called the number they gave me. There wasnt an option for customer support. I tried dialing 0 to get an operator and the call dropped. I tried calling back - couldnt get to customer support. I emailed and got pushback from them. Thankfully I had screenshots of my original order - because PayPal wouldnt refund me, because they had my order with all the add-ons, even though I refused them. The package came and it had only 3 charges (thankfully they didnt double my order)- but I had to go back and forth and threaten to go to the authorities for fraud, before they refunded me $101. This AM- I noticed they charged my PayPal $14.95 for a $50 Dot Com Bucks- which I never ordered. So I have to go through the entire process again - trying to get a refund. This company is unethical and using fraudulent tactics. Its disgusting. DO NOT ORDER ANYTHING FROM THEM!!The chargers they sell are decent but over priced ($30 each) - but they WILL add charges you said no to. Stay away. I hope they go out of business.

  • Rick G

    Date: 01/13/2024

    Bought a light bulb camerastopped working within days DO NOT BUY I wish I had read reviews of this company before I bought camera I definitely would not have!!!!!

  • Charles M

    Date: 01/12/2024

    I bought a camera that would not work,I called for a refund and was told they would give me a gift card for twice the price I paid I got a email from them saying that I could buy a heater for 60% off.when I went to buy it I was told I could not use the gift card it on a discounted price and I would have to pay the retail price ! What good is a gift card ?

  • Claudia L

    Date: 01/11/2024

    This company is the biggest scam ever. They will not let me talk to a supervisor and hang up on you. I returned the item in the 30 day allowed and have been trying to talk to someone about this item. They received this item and still no refund. Don't ever buy from this company. It is a rip off and nobody wants to help you. The worst!!!! P.S. They told me the supervisors took the day off and it was a Thursday..What????

  • Edward C

    Date: 01/11/2024

    This product is a scam. The App doesnt work, It just takes you in circles and collects your passwords. The Instructions are not possible to complete.Tried to sign up to app with no success.

  • Connie M

    Date: 01/08/2024

    This company is a rip, DO NOT ORDER FROM THEM....SCAMMERS!!!!!!!!I would give them NO STARS.... but had to give 1 star or they would not post my review!!!!!!!ZERO STARS TO THIS COMPANY THEY ARE SCAMMERS!!!!

  • Greg C

    Date: 01/08/2024

    If I could give a zero I would. Waited for product too long and after reading and seeing all the hype, WHAT A DISAPPOINTMENT! Do not believe anything they say. Vacuum was manufactured in ***** not the U.S. Then it says return in 60 days if unsatisfied but that will cost you return shipping as they dont pay. So, Im out $18 and never used this piece of garbage sold as EZ Pro Stay away!

  • Diana W

    Date: 01/08/2024

    not working on my system will return for credit Thank You

  • Carl W

    Date: 01/07/2024

    So far so good, no issues, no complaints,love it, the best.

  • david b

    Date: 01/07/2024

    Dotcom Products definitely scams alot of people. I was told to keep the 3 light socket security camera's I ordered (even though I wanted to know where to return them for a refund) and the company would reimburse me 25% ($26.32) of my $105.32. over the course of the past 5 weeks I've called 4X and each time was told my refund would soon be credited back to my credit card. I've also emailed Dotcom 6X never receiving an answer. I've emailed a co-owner (*************************) and "no response". Now when I call or email my efforts are "blocked".A Class Action Lawsuit needs to be filed against this scam company. DO NOT do business with them! Liars/Thieves!

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