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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.18/5 stars

Average of 357 Customer Reviews

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Review Details

  • Review fromPhil S

    Date: 01/28/2023

    I had a bad one. Was told to send it back. Haven't heard from them. Replied to an ongoing email asking the status. That email is nolonger working
  • Review fromDUWAYNE N

    Date: 01/28/2023

    Great product so easy to hook up and ******* clear videos. I love to watch my pets when I'm not home
  • Review fromLarry L

    Date: 01/27/2023

    I am a little concerned at moment with other review comments. I hope things turnout okay for me but too early to tell. So far so good but we shall see and I will be happy to review again later once I receive and if I don't get hit with unauthorized calls.
  • Review fromSharon G.

    Date: 01/27/2023

    I wouldn't provide any stars if that was an option. During my search for security cameras, I come across a product offered by dotcom. Just before I decided to order my selected items, I reviewed others evaluation of the company. Not liking what I saw, and the fact that the company did not reveal the cost of shipping with the information I already had entered, including my payment and address, I left the site without completing the order. Three days later, I received notification that they received my order. To that email I replied that there was no order completed and I was not expecting anything, Three days after that they said it had shipped. I called their old number and they told me it was due to be delivered and that I just needed to return it. That very night I had it at *** and paid for signature on receipt. Now *** tells me that due to the busy time of year and their temporary drivers, there probably was no signature sought. All my receipts and confidence in the system (of old) leaves me with no tangible evidence of the return og the $206 return. My bad. Maybe this will help others.
  • Review fromJohn P

    Date: 01/27/2023

    ************* I keep getting charged $14.95 monthly for no reason. There is no one to contact about this. They say go to the company that sells the camera but this company says I have to contact dot.com products ***** to get my money back. They have charged me over $100.00 so far but my bank is now aware of the problem.
  • Review fromLarry J

    Date: 01/25/2023

    They do not mention that there is a $40.. per month subscription required to operate the camera - thats and additional $480 per year for what amounts to a $1.51 web connection for them. This is a scam.DO NOT FALL FOR THIS ONE!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • Review fromLeigh N

    Date: 01/24/2023

    So far so good but Im just getting started so I guess well see!
  • Review fromDavid M

    Date: 01/21/2023

    I really love the security camera, it picks up all movement. I like that I dont have to recharge batteries.
  • Review fromSteve I

    Date: 01/14/2023

    I ordered nearly $80 in solar light packs, authorizing payment through Paypal. I received an appropriate email invoice/receipt. Paypal payments were made IN FULL to DotCom on 11/30/22. Unauthorized charges to my Paypal account appeared from DotCom for $19.95 on each of December 14 2022 and January 14 2023. When I called (the phone number they use in email is no longer in service, though a new number is provided) I was told that I was being charged for a subscription to discounted rates on new purchases. A refund was promised within 3-5 days. We shall see.
  • Review fromTheresa D

    Date: 01/14/2023

    Products are great and customer service is always there. I would recommend buying here before anywhere else.

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