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Business Profile

Online Retailer

Dot Com Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

2.18/5 stars

Average of 358 Customer Reviews

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Review Details

  • Review fromJonathan S

    Date: 02/01/2023

    Deceptive shipping charges added, prices higher than AMZ and all returns require the CUSTOMER to pay to return the product. I won't deal with them again.
  • Review fromStuart C

    Date: 02/01/2023

    Quality products with an appropriate theme. Enjoying them very much!
  • Review fromWilliam B

    Date: 02/01/2023

    I ordered light socket cameras. They were exactly ad stated. Easy yo install, and connect to. I would have given 5 stars if they answered my question about watching on two devices at once????
  • Review fromANTOINETTE O.

    Date: 01/31/2023

    I did not purchase product. It was delivered to my home. I wrote REFUSED on the box and went to the post office to have them return it. Its been over a month. I called this com. DOTCOM PRODUCTS to let them know I did not purchase product. They give me the runaround. This is not a legit company. They are telling me they never received it. Yet they saw an order was made in my name with a confirmation #. They do have an order but I DID NOT ORDER IT.
  • Review fromRick C

    Date: 01/31/2023

    Been happy with everything I have purchase camera working good.
  • Review fromConnie D

    Date: 01/30/2023

    I just set up my camera and will be testing it out tonight to see how well it works. I appreciate the customer service rep named ***** called to make sure everything as ok.
    We will see.
  • Review fromKsthie H

    Date: 01/30/2023

    Would rate lower if possible. Ad said $29 for 2 bulbs then in ordering process offered 3 for $29. Only ordered 2 bulb/camera. Shipping protection charge not optional. Added shipping charges also. Received receipt charged $98 for 2 bulbs plus protection plus shipping. Emailed company didpute charge. No response. Called said cost is $49 per bulb. Their response is that I could return when received. DO NOT BUY from this company. Other reviews are also now stating issues with returns
  • Review fromLaura M

    Date: 01/30/2023

    Horrible experience with this company trying to return items and getting a refund. Although they received the items, I had to pass their protocol for a refund. So, they got their product back and I had to argue for my money back. Rude customer service support no matter how nice I tried to be. They also said I automatically signed up for a membership of $14.99 per month. Good luck yall.
  • Review fromCharlene D

    Date: 01/30/2023

    I ordered a security camera in November. Since it was a Christmas gift, I inquired about a return if it wasn’t needed. It wasn’t so I received an email where to return it. Returned it but never got a response originally. I emailed again and was told they needed proof of the return so I sent that along with the complete tracking number and the person that signed for it. I was told when they got that information, I would receive a refund. Never received my refund. Emailed again and was told the “tech team” needed to check it out to make sure is was not damaged. No response in over a week. Tried to email them again and got message undeliverable. The phone number blocks my call. Do NOT order from these ******!
  • Review fromGlenn M

    Date: 01/30/2023

    Great products at prices everyone can afford.Shop now to avoid disappointment!

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