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Business Profile

Heating and Air Conditioning

AAA Home Services

Reviews

This profile includes reviews for AAA Home Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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AAA Home Services has 2 locations, listed below.

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    • AAA Home Services

      827 W Terra Ln O Fallon, MO 63366-2367

      BBB accredited business seal
    • AAA Home Services

      7428 Mexico Rd Saint Peters, MO 63376-1300

      BBB accredited business seal

    Customer Review Ratings

    4.67/5 stars

    Average of 139 Customer Reviews

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    Review Details

    • Review fromSara M

      Date: 04/01/2025

      **** R did a great job. Very professional and he even found an additional leak and fixed it too!I have been using this company for years and they always come through! I even bought my HC system from them I trust them so much!
    • Review fromPatricia M

      Date: 03/06/2025

      Gentlemen was very nice and helpful in explaining what was wrong with the washing machine.

      AAA Home Services

      Date: 03/10/2025

      Thanks ********!
    • Review fromStephen R

      Date: 02/13/2025

      AAA Home Services is first rate. **** showed up in time. Gave us an accurate assessment of what needed to be done. He ordered the parts and set up a return time. **** called a couple of days later and informed us the parts came in faster than expected and he could make a time to come to us earlier. Not only did *** get the job done sooner than expected but **** showed up in time again, and did a fantastic job !

      AAA Home Services

      Date: 03/10/2025

      Thanks *******.....we appreciate you sharing your feedback.
    • Review fromKimberly T

      Date: 02/06/2025

      **** with *** was great. He was very nice and was in and out checking and updating me about the furnace within just a few minutes. I did not have to wait all day for him to arrive. He came first thing in the morning and just a few minutes after his call letting me know that he was on his way. *** is great I have been using them for close to 20 years now, they are definitely a dependable and great company to use. Thank you AAA you definitely get 5 stars.

      AAA Home Services

      Date: 02/07/2025

      Thanks ******** - we appreciate you choosing AAA for over 20 years now!
    • Review fromTerri E

      Date: 01/14/2025

      **** from AAA appliance and redid a fantastic job! He was efficient and very kind!
    • Review fromWilliam W

      Date: 01/13/2025

      AAA heating and cooling great company *** was great friendly and respectful.
    • Review fromLinda J

      Date: 01/13/2025

      I have used AAA for years and they have always fixed the problem appliciances. **** explained the service, the cost and how we could save money. I will continue to use ***.
    • Review fromJAMES A M

      Date: 12/27/2024

      Detailed explanation on everything he did, and was prompt on the time he would be here

      AAA Home Services

      Date: 12/30/2024

      Thank you *****!
    • Review fromChester H

      Date: 12/18/2024

      **** P fixed my dishwasher in 5 minutes!!! Outstanding. I couldn't ask for better service. Great service tech.

      AAA Home Services

      Date: 12/19/2024

      Thanks ******* - we appreciate you choosing AAA Home Services!
    • Review fromScott B

      Date: 12/07/2024

      My family was having issues with our 5y/o ** refrigerator and I was referred to AAA Home services by Best Buy, after 4 visits over the course of 3 weeks and over $1000 dollars paid by me the problem was not resolved. *** showed no since of urgency in returning phone calls or resolving the problem, seemingly ignoring the inconvenience of a family of 5 living without their refrigerator for several weeks. It wasnt until I left a negative review on ****** that I finally got a call back after their 4th visit where they were suggesting I replace an evaporator fan( I had already paid for replacement of a compressor and all its associated parts) and they seemingly had no idea that the problem wasnt fixed. I ended up having another company come look at the refrigerator and they realized that *** put in the wrong condenser when replacing my compressor and they fixed my problem. *** then responded to my review on ****** making it seem like I was unreasonable for seeking outside advice, never apologizing or taking accountability for any of their mistakes that led to this whole mess. I would do everything I could to avoid this company if you are looking for services they provide.

      AAA Home Services

      Date: 12/19/2024

      ***** We called you back within 24 hours and offered to come back out and fix the issue. And we never heard from you. We would have come back out to correct any problem - I'm sorry about your experience. AAA Home Services

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