Reviews

This profile includes reviews for H & R Block Inc., U.S. Headquarters's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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H & R Block Inc., U.S. Headquarters has 12672 locations, listed below.

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  H & R Block Inc., U.S. Headquarters

  1 H And R Block Way Kansas City, MO 64105-1905

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  H & R Block Inc., U.S. Headquarters

  39256 Paseo Padre Pkwy Gateway Plaza Shop Center Fremont, CA 94538-1616

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  H & R Block Inc., U.S. Headquarters

  3077 E Shields Ave Fresno, CA 93726-6752

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  H & R Block Inc., U.S. Headquarters

  4851 E Butler Ave Fresno, CA 93727-5015

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  H & R Block

  1577 S Harbor Blvd Fullerton Metrocenter Fullerton, CA 92832-3402

Review Details

• Review fromNancy H

  Date: 02/20/2025

  Went to file a certificate of rent being paid . I was told I could not file becouse my income in not taxable. I was there to file for property tax not income. The olde guy got so angry at me for no reason at all. I told him I was able to file last year without issue. My income was the same nothing has changed. He literally handed my papers to me and said we can’t do anything for you. Wouldn’t even attempt to enter my information into the computer system. Ended up calling an office of the same business in another town lo and behold I was able to file with them without an issue. The lady that helped me told me that none of this sounds right at all. I said I know cuz I didn’t have an issue last year. So if your on ssi you don’t qualify to file a rebate on property taxes. I can’t believe I was treated that way

• Review fromSandra F

  Date: 02/20/2025

  Paso Robles, Ca office. Had taxes done and explained changed from Scorpio to LLC. She filed incorrect ein on buss and never explained anything. Passed me on to someone else and he spoke rudely. No follow up. She also had me send a pymnt which was returned and gave no reason for it. Also, did our personal taxes and was to do some back tax corrections that would benefit us but we never heard from her again anything about it. 6 months later, with new tax preparer, advised how to receive my refund from their large error.

• Review fromLeann A

  Date: 02/19/2025

  Williamsburg KY has the worst tax pros I've seen even worse than Hewitt's. U will not be scheduling me for five minutes and charging me 200+ anymore. I'll turbo tax and come out better u bunch of robbers. Don't use h&r in Williamsburg

• Review fromMarcia R

  Date: 02/17/2025

  I got charged 315.00 for maybe 30 minute. This place is a rip-off. I give them a F rating. For Social security!!! Grrrr

• Review fromCara j

  Date: 02/15/2025

  Ann L******* is BY FAR the BEST tax preparation lady you will find in this field. She has been taking care of my WHOLE family and 95% of her offices’ clients. She gets 5 ?? reviews based on her professionalism, performance and skills. Ann has over 40+ years in this field. This year alone, when I expected to OWE $12,000 to the IRS, I was delighted to find that no, I was actually receiving close to $11,000 BACK!!! I was stoked! Now, obviously every ones situation is not the same and she can’t promise this dollar amount for everyone, she does promise that she will find you every single penny that you deserve back, every write off possible and everything you deserve and worked hard for! She also does “look backs.” By “look backs” I mean, she checks out past years returns for you and sees if you may have missed out on any deductions or missed money that you are entitled to! If I’m not mistaken I do not think she charges anything for look backs if you just want her services for that?! Reach out to her to confirm that though. I just can’t say enough good things about her. Definitely reach out to her and send her a message if you want the best of the best on your side. Trust me, you definitely will become a repeat customer.

• Review fromCyglenda V

  Date: 02/14/2025

  I had an appt on Monday Feb 10, 2025. I was going formed that there was not anyone in the building that was authorized to complete a state return for Oregon and another employee would be contacted to complete this. I was informed I would be called later in the day to sign the documents. I gave my name and number to an employee. By that Friday I had not been contacted. When I went the the office, the employee that had said he would contact me, the one I had given my name and number to on Monday, told me everything was completed and filed. I asked for someone to check because I had not signed anything. When an employee checked it had not been completed and nothing had been done towards completing my return. I was then told the documents had been sent to someone and would be completed by 2pm. This was prior to noon. I said I would wait in the office. After 1230 I was told the person that I was told was completing my Oregon return was not, because he had not been imputed into the system to do this. I was then told it was sent to someone else. I am still waiting 4 days later to have my return completed. Currently I am sitting in the windowsill, no chairs in the area, waiting to find out what is going on. I would give 0 stars

• Review fromShannon K

  Date: 02/13/2025

  Horrible service I went in just to get my advance. Hopefully, I was gonna get that on the day that I went in their computers were glitching.Nobody informed me of this glitch. My application was never submitted for my advance. They charge me $400 knowing that I wanted the vans and I didn’t even a shot to get it I wish I would’ve just did my own taxes I can normally do Then I try to call them. I got a hold of manager. I’ve left several messages. No return calls very rude and had no resolution at all in sight me.

• Review fromNicole P

  Date: 02/12/2025

  My accountant retired so I tried the HR Block up the street. It was only a 1040EZ but I like the safety net of having a professional do it. I signed the disclaimers and the tax sheet but I did not look through the paperwork I was given. I assumed a trained CPA could do a 1040EZ. When my direct deposit was late I looked through my paperwork and realized he had my name and account number wrong. I went to HR Block and they told me to see if my bank could accept the deposit anyway and if not to come back the next day. Obviously my bank said they couldn't so I went back to HR Block where I had to tell THEM to pull back my state,fix it, and resubmit. They then told me if I wanted help with the Federal I had to sign a Power of Attorney. To sum up, my refund which should have been in my account on Feb 7th got rejected. I now have to wait till March 3rd for the IRS to send out a paper check and if I don't receive it by April 1st I can call the IRS and try and track it. Do NOT use HR BLOCK! They are grossly incompetent and do NOT stand behind their 100% Accuracy and Satisfaction.

• Review fromMichelle B

  Date: 02/10/2025

  Ok I got charged $432 to H and R Block for tax services.... The services they offer are good but they DO have hidden fees. It isn't enough for them to charge to do their taxes but they ALSO have to charge you a transfer fee from THEIR bank to THIER Emerald Card that they sponsor. This is RIDICULOUS.... I am a widowed mother of 2 and I need all the money from my taxes I can get....

• Review fromDienna G

  Date: 02/09/2025

  OMG Soooo Disorganized! Check BBB H&R Block was just sued for $7 million dollars by the FTC for misleading and mistreating customers!! My experience was very time consuming and frustrating. When calling customer service rep "Nicole" had me repeat myself multiple times, obviously was not listening could not confirm 2 appointments I had made in the past 2 weeks, could not find my email nor phone number even though I am receiving emails and texts from H&R Block. I am contemplating trusting them with processing my taxes. Buyer beware. If H&R Block cannot simply schedule appointments, communicate and confirm appointments how will they be responsible for my private information?????? Horrible customer service experience!