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Business Profile

Basement Waterproofing

Stratum Structural Systems, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 27 Customer Reviews

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Review Details

  • Review fromDenise O

    Date: 01/16/2024

    Excellent people and workmanship. Completed job as promised. Would highly recommend.

    Stratum Structural Systems, LLC

    Date: 01/21/2024

    Thank you ******. We appreciate your kind words!
  • Review fromDavid W

    Date: 01/15/2024

    Complete professionals from bid through completion. Excellent installation and clean up afterward

    Stratum Structural Systems, LLC

    Date: 01/16/2024

    Thank you ****!We appreciate your business and your trust in choosing Stratum to install your egress window.
  • Review fromRDane G

    Date: 12/08/2023

    Stratum replaced one entire side of our collapsed basement foundation wall. The workmanship was excellent and the finished product looks great. I would highly recommend them for your foundation repairs.

    Stratum Structural Systems, LLC

    Date: 12/09/2023

    Thank you ***********. We appreciate your trust that you placed for your foundation wall replacement.

    Stratum Structural Systems, LLC

    Date: 12/09/2023

    Thank you ***********. We appreciate your trust that you placed for your foundation wall replacement.
  • Review fromAgnes H

    Date: 12/07/2023

    Stratums bid was higher than other bids for placing foundation piers but they took the time to explain their bid in person and in detail. They did an excellent job and left the site clean and restored as possible, I would recommend them.

    Stratum Structural Systems, LLC

    Date: 12/07/2023

    Thank you *****. We appreciate your feedback. In taking the time to meet with us, we believe it helped with understanding the process and unique aspects of your project which in turn helps explain pricing for projects like yours. We hope that your experience with Stratum will help future customers when considering a foundation repair project.Thank you so much for sharing your Stratum experience.
  • Review fromBarb W

    Date: 09/28/2023

    We used Stratum Structural Systems on a complex foundation repair. Our home is built on a hill with a lake in the front yard. The back foundation wall was caving in, and our copper water pipes were bowed. *** and **** diagnosed the problem, and their crew literally pulled the wall back to where it should be, thus saving our house from total collapse. They them installed an exterior sump system to keep the water from reaching the foundation wall again, and then epoxy injected all the cracks. On the other side of the house, they placed 5 piers and mud jacked the porch floor. Through the entire process, their awesome crew of ************************, **, ****, ************** were working hard every day, and were kind, courteous, clean and answered any and all questions. I can not recommend them enough! I am a Realtor, and you can bet my clients will be hearing about them. Thanks for a terrific job, Stratum!!

    Stratum Structural Systems, LLC

    Date: 09/30/2023

    Thank you ****. We appreciate the trust that you placed in Stratum. You are a pleasure to work with and were happy the project repairs and customer experience met your expectations!
  • Review fromKaren M

    Date: 05/29/2023

    After 30 years in our home, we began finding several cracks in our 2-story vaulted great room and our foyers. We thought it was just some minor settling but it ended up being major foundation settling that needed to be addressed. *** came out and inspected everything and provided a quote. He was wonderful to work with and because we had a very large project, he went out of his way to try to find some ways to lower the cost. Ultimately, it was not our most inexpensive quote but we felt most comfortable with Stratum and their reputation. We cannot say enough positive things about the young men who then came to work on our foundation. They were kind, considerate, polite, and always took time to answer all our questions as our piers were installed. They encountered more water than one would expect around our foundation and ultimately ended up recommending a new waterproofing system and a second sump pump while a lot of the foundation was already opened up. This saved a lot in pricing because it was done right after the piers and before the concrete was replaced. While one never enjoys spending a lot of money on a foundation, we are glad we found and used Stratum for our needs. We totally recommend them to anyone needing foundation/waterproofing needs.

    Stratum Structural Systems, LLC

    Date: 06/05/2023

    Thank you *****. Your story is truely informative for readers who might be considering foundation repair. We appreciate the depth of you review and the large amount of trust that you placed in Stratum and our employees. Thank you once again!
  • Review fromDavid G

    Date: 03/21/2023

    Great company, excellent customer service. Special shout out to *****, **** & ****, for making this process very easy from start to finish. Will recommend to everyone. Thank-you!

    Stratum Structural Systems, LLC

    Date: 03/22/2023

    Thank you ***** for your review! We appreciate you taking the time to share your Stratum experience. Were happy to have helped.
  • Review fromKathryn C

    Date: 02/18/2023

    The crew was professional, worked hard, and got the job done! They had some obstacles as it did snow. They carefully covered the holes outside and resumed work. They were very polite and responsive to any questions/concerns I had. I am glad the work is done.

    Stratum Structural Systems, LLC

    Date: 02/21/2023

    Thank you *****. We appreciate you taking the time to share your Stratum experience. We also appreciate your kind words and appreciation for our employees who worked at your house.
  • Review fromKathy K

    Date: 12/30/2022

    I have hired Stratum two times for concrete and leveling work around my house. They are very professional and knowledgable. They get the work done and clean up when they are finished. Both times I felt their price was reasonable.

    Stratum Structural Systems, LLC

    Date: 12/31/2022

    Thank you *****. We appreciate your comments. Very kind words indeed!
  • Review fromDonald M

    Date: 12/20/2022

    ***** came out and estimated the footage of damage. In the end it was right on. They scheduled begin and end work exactly. ***** was out every day and did an excellent job. He was kind, easy to talk to, explained the repair treatment and worked continuously. Liked him so much, I made him breakfast each morning just so we could chat for 15 minutes before he began his day.

    Stratum Structural Systems, LLC

    Date: 12/21/2022

    Thank you ***. We appreciate the opportunity to have helped and always appreciate a good home cooked meal!That was very generous of you.

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