Complaints

This profile includes complaints for University of Maryland Global Campus's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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University of Maryland Global Campus has 5 locations, listed below.

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  University of Maryland Global Campus

  3501 University Blvd E Administration Adelphi, MD 20783-7998

• 

  University of Maryland Global Campus

  1616 McCormick Dr Largo, MD 20774-5301

• 

  University of Maryland Global Campus

  First Floor Lee Building College Park, MD 20742

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  University of Maryland Global Campus

  1118 Mitchell Building College Park, MD 20742

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  University of Maryland Global Campus

  Terrapin Trail #2740 Comcast Center COLLEGE PARK, MD 20742

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/02/2023

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I filled out a brief online form indicating interest in this college, but then I emailed them telling them I was not intterested in their programs. They enrolled me and charged this fee, despite confirming they had received my inquiry. This is predatory and along the lines of what we saw with *******, Corinthian, and *******. I did not take classes, I did not send transcripts, I did not interfact with your courses, NOTHING. I will not pay you $50 for an inquiry about your University. That's just fraud. Please confirm that the charges have been cancelled. I'm sure the ********** of ********* would be interested in hearing about this.

• Initial Complaint

  Date:02/06/2023

  Type:Billing Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  II was notified by Maryland Department of Budget and Managment about a week ago regarding an alleged debt for $870.48. CCU Account Number: ******** CCU Debtor Number: ******** Zip Code: ***** I have reason to believe I do not owe debt for the course in question because I did not attend this class. Please The records and files where is clearly documented I stated I couldn't attend the course listed below. PACE 111 SEC: **** CRS#: ***** LOC: ********** TERM: SUMMER This is obviousley a staff member errors, who forgot to drop my name from the class. I would like to clear name and prevent this UMGC mishap tarnishes my excellent credit. I demand collection activity cease immeditally and the FN grade for this course disappear. If you do not stop collection activity whilst investigating my dispute, you are breaking FCA rules and guidance. Also, ignoring claims that debts have been settled or are disputed and continuing to make unjustified demands for payment is harassment. Please do not make any further contact about the above accounts unless you can provide evidence of my liability for the debt. I request your written response that this matter is now closed. Speaking of harassment and Equal opportunity, I will have no option but to file a complaint about your staff bullying tactics and faculty lack of Equal Opportunity Trainings. I suggest directing resource toward these areas and avoid a major discrimination scandal. I look forward to hearing from you.

• Initial Complaint

  Date:10/26/2022

  Type:Order Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The list of issues and problems with this school begins back in January of 2022. I applied for their undergraduate program and the admissions office failed to process correctly. They stated that it was processed a graduate application and that it was my fault. I should have backed out then. I fought with them for 5 months to straighten out my transcripts which I sent to them in January, yet again they didn't process correctly, and it was blamed on me. I then signed up for 2 summer courses, I completed both with a 60-70% of my class work being completed and was told I never attended my classes and received a WF instead of credit for those classes. Which then they tried to double charge me for the classes saying I owed an extra $2500 which was more than my classes that were paid by my student loans and **** grants. They then took my **** grant for $62 saying they applied it to my summer balance which in fact did not happen. Then I have been battling for 3 weeks for them to cancel my financial aid after I withdrew from the college. They lie and say you have to submit documents which is in fact not true they can cancel it from the cod.ed.gov website by a financial aid admin. They also owe me $3000 in my remaining **** grant that they refuse to send me after I withdrew. This school needs to be shut down and investigate for illegal activity.