Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Castle the Window People of Massachusetts

Reviews

Customer Review Ratings

5/5 stars

Average of 28 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLorraine T.

    Date: 11/29/2022

    I got the windows earlier than anticipated. The workers were courteous, efficient and did a fantastic job. They also cleaned up after themselves and moved the heavy pieces I was unable to move. They returned the furniture to its proper place which was greatly appreciated. The job took less time than I thought it would. Also a plus. Would recommend this company to anyone looking for replacement windows. Definitely a 5 star company.
  • Review fromMarsha C.

    Date: 10/28/2022

    Just had storm doors put in by Castle the window people from **. They did an awesome job installing great quality doors. Highly recommend them for your home improvement needs.
  • Review fromBruce K.

    Date: 10/28/2022

    Our installed windows were of excellent quality, exactly what we invisioned . Based on value, price,and workmanship, we will return to Castle the Window People for future projects.
  • Review fromMissie C

    Date: 10/21/2022

    My husband and I met with ***** regarding getting replacement doors. He was very professional, helpful and courteous during the whole process. Our doors were installed on the date we were given and the team did a great job! We will absolutely use them again when we're ready for new windows
  • Review fromAngela S.

    Date: 09/29/2022

    They were timely, professional, did a great job. And cleaned up. Would definitely recommend
  • Review fromMary G.

    Date: 09/21/2022

    Great work, highly recommended. I like how this company will lock in prices for a year so you can chip away at what you can afford instead of hurrying up and doing everything at once to get a good deal. Also, can't beat the transferable warranty.
  • Review fromMarco T.

    Date: 09/15/2022

    *********************** at SetRoc LLC has gone above and beyond in his service, communication, and accommodations. He is very courteous, and will always respond you promptly. His team of installers are very professional, and punctual. My wife and I couldn't be any happier with our experience. Castle windows is a fantastic window. Overall, we are very pleased.
  • Review fromChristine K.

    Date: 07/27/2022

    I had a great experience with Castle Windows. The installers were courteous, polite and worked till their job was done. My windows and storm doors look amazing. I would recommend this company to all my friends and family.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.