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Business Profile

Window Installation

Castle the Window People of Massachusetts

Reviews

Customer Review Ratings

5/5 stars

Average of 29 Customer Reviews

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Review Details

  • Review fromDorothy L.

    Date: 03/28/2025

    These guys were amazing the windows were installed quick and it looks super clean I can't stop looking at them, I love them ty, they even cleaned the windows and vacuumed my floors wow I'm so impressed!
  • Review fromRobert L.

    Date: 09/23/2024

    They were very professional, the installers and they put back my screen door better than what it was. I recommend them highly.
  • Review fromJacob M.

    Date: 07/30/2024

    They did a great efficient job, and were great communicators.
  • Review fromMark H

    Date: 03/04/2024

    Castle Windows were fantastic. From great price, quality windows, fast service to professional work. Thank you Castle Windows I highly recommend them for anyone looking for windows or doors.

    Castle the Window People of Massachusetts

    Date: 03/05/2024

    Thank you so much Mark for the kind words. It was our pleasure.
  • Review fromLuci

    Date: 01/29/2024

    This company not only has the best product, but they have the best customer service I have ever seen. I feel like Im one of the family and I am a Director of customer service. I highly recommend this company. The owner is amazing and his people are so professional and friendly. They accommodate everything.
  • Review fromMartin D.

    Date: 08/09/2023

    Did a great job the door looks great Thank you!
  • Review fromAnthony

    Date: 07/21/2023

    For everyone with window needs! Get in touch with Frank over at Castle Windows 'The Real Window People' The Salesman was amazing! Hopefully you get Josh! He was on time, very knowledgeable, walked us through every choice and every price! They even gave us 30% of the best quality! Well worth the month to get the installation! Product was beautiful! Work was done very clean and professional! I couldn't ask for a better experience being a new home owner! Can't wait until we get the rest of the house done with more new windows from Castle! Ps: Don't Mind the walls we are painting!
  • Review fromLisa G.

    Date: 05/25/2023

    Castle The Window People are great -quality pricing-overall experience. Kudos
  • Review fromDAVID

    Date: 05/19/2023

    The window installation was done ahead of schedule and for a good price
  • Review fromSuzanne R.

    Date: 05/19/2023

    Frank was Great! He explained everything from materials and installation. Highly recommend!

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