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Business Profile

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Christianbook

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Christianbook's headquarters and its corporate-owned locations. To view all corporate locations, see

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Christianbook has 2 locations, listed below.

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    • Christianbook

      140 Summit St Peabody, MA 01960-5156

    • Christianbook

      PO Box 8000 Peabody, MA 01961-8000

    Customer Review Ratings

    1.83

    Average of 22 Customer Reviews

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    Review Details

    • Jay T

      Date: 01/05/2023

      I ordered one book from christianbook.com 2 years ago. I have been receiving thick catalogs ever since. These catalogs use A LOT of paper and as someone whom works in environmental sustainability, this is not good. I have requested emails and catalogs stop coming over a year ago. The emails stopped but I moved and somehow they found my new address. I purposely did not notify anywhere of my address change and dont get mail from any company besides Christianbook now. I dont know how they got my address or why they would find my new address and send me catalogs when Ive requested they stop a long time ago. At this point, this is considered harassment and is terrible for the environment, imagine how many of those they send out.

      Christianbook

      Date: 06/02/2023

      We apologize for any inconvenience this may have caused. We have investigated further and found duplicate information in our mailing list which was the likely cause. Those duplicates have been removed and the mailings should stop. If you have any further questions, please do not hesitate to contact our Customer Service Department (contact information available on our website).

    • Lisa G.

      Date: 11/28/2022

      Worst company I have ever purchased from. The Bibles were nothing like the description. The print was so small neither young person I purchased the Bibles for could read the print. The binding was different. I sent an email to customer support no response so I called the representative said I will have to check into you returning them since you had them engraved and Ill get back to you. Never did. Filed a complaint with PayPal for a refund. They responded to that. I sent the Bibles back via media mail ( cheaper for me) they CLAIMED since there was no tracking number I wouldnt receive a refund. So they got the Bibles back and my almost 50 dollars. WOLVES IN SHEEP CLOTHING!

      Christianbook

      Date: 05/09/2023

      Thank you for your feedback! We would like to apologize for your negative experience with us. It seems there may have been some misunderstandings regarding the return and what PayPal would allow us to do. While we never did receive the returned items, we have gone ahead and issued a refund to your PayPal account. We hope that you'll give us another opportunity to serve you!

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