Reviews

Review Details

• Review fromLisa G

  Date: 08/27/2024

  Another customer here, bought a Jessup home in May, promised to have it done 90 days. They dragged out and also gave excuse after excuse of not completing construction or removing their own ruble from property. They promise the land improvement was all estimated prices however once land was finish they refused to produce invoice to show how we should of saved money. They threatened to take house back after receiving over 80% of house cost. Several employees under Nathan lied about saving money and also sent out his service manager who said we could move stuff in and then went back on their word after we moved stuff in and threatened to take the house back. Worst experience ever! All they want is to complete sale and have no respect for the buyer! Be aware don't purchase from cypress, red river, brewer home!

• Review fromDavid W

  Date: 04/16/2024

  Absolutely worst experience ever! July is 1 year since house has been on my property and it is still not livable. Every time I ask they just keep sending me to someone else instead of owning up to their mistakes and correcting them. Everyone they use left trash everywhere. They ordered stuff wrong in my house and refuse to correct it. They are absolutely great until they get the sale and then everything changes.

• Review fromKelly S.

  Date: 06/22/2023

  We bought this home 3 years ago, we had nothing but problems since we bought it! the house whad major problems when they delivered it, the a whole wall in hall had fallen none of the doors would shut! they sent out a man who just rigged everything- we have had all the pipes bust in both bathrooms and living room causing it to flood in living room and bathroom. Under one of the sinks in bathroom are ruined. the house is not insulated like it was suppose to be. Today the A/C unit in the house has gone out at 3 years old, we called them and all they said was to call an a/c man and maybe the parts would be unde warrenty! This house has been nothing but crap! We also did not get stuff in the home that we had put down for. They kept changing stuff on us! Horrible company and horrible KABCO house!!!!!!!!!!!!
  

  Brewer Home Center, LLC

  Date: 06/27/2023

  Kabco warranties their homes for a year. This is explained thoroughly at closing. The A/C unit has it's own factory warranty as well. The warranty is attached to the unit. All A/C warranty work is handled in accordance to the warranty card that came with the unit that you are told about during your closing. This is a home owner's responsibility to handle. Most three year old units will require maintenance and upkeep.

  Kelly S.

  Date: 06/27/2023

  no maam we were not told! We never had an in house closing!!! we were sent papers to sign and send back < we never received our copy!!! the house very little insulation if any and you can tell just by feeling the walls< the bathroom gets so hot its like a sauna in it when no one in there!!! Nothing but problems out of this house since day one< a guy came out several times and jerry rigged everything!!!

• Review fromLindsay A

  Date: 02/23/2023

  I too was duped by Red River Home Center/Brewers Quality Homes. All they want is the sale and then promise someone will be out to fix the items that needed repaired only to send you in circles with the manufacturer, Oak Creek Homes out of Dallas (Nikki, the service repair representative there) does the same thing. They have sent several people out to "Look" at the home but when they carry the HUGE list of what needs to be fixed back they never return to fix it because it's always the other people's responsibility to fix it. Our home was delivered October 2021, was not ready for move in until Dec. 23 2021, and the home still hasn't been completed as promised. Worst experience ever. So disappointing since we spend over $200K on our home.