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Business Profile

Gunsmiths

Bud's Gun Shop.com

Reviews

Customer Review Ratings

4.6/5 stars

Average of 1,681 Customer Reviews

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Review Details

  • Review fromRandy H

    Date: 01/18/2024

    I ordered four guns over a week ago and have still not heard anything. The communication regarding the process is very poor, compared to other companies that I order from.
  • Review fromTim H

    Date: 01/17/2024

    Good selection, easy to order and shipping to my local FFL made it a great experience.
  • Review fromSen T

    Date: 01/17/2024

    Great products. no damages to the products. Shipping was good and delayed due weather.
  • Review fromMichael W

    Date: 01/17/2024

    I found a great buy on the discontinued Walther PPQ .45 at Bud’s Gun Shop. Bud’s had the brand new .45 more than $50 cheaper than any other place I could find. Throughout the years I’ve purchased several guns, ammo and accessories from Bud’s with perfect service and an excellent value every time.
  • Review fromChad A

    Date: 01/16/2024

    I’ve ordered from Buds Gun Shop a few times now and I couldn’t be happier with them. They have a huge assortment of products at some of the best prices I’ve seen in a few years and they stay pretty well stocked. They have great customer service and they’re very quick at getting your order shipped out to you. I’m very pleased with my experiences with them.
  • Review fromJoseph F

    Date: 01/16/2024

    I've ordered a numbered of times from Bud's over the past 12 years. I've not had a bad experience purchasing, shipping or receiving guns, ammo or parts. I haven't received transacted items from yesterday but have only high expectations.
  • Review fromDENNIS G

    Date: 01/16/2024

    I have followed Bud's gunshop online for a long time, and have always been impressed with their selection. The purchasing process was very straitforward. I particularly liked being able to use ACH instead of having to go get a money order.
  • Review fromRobert S

    Date: 01/16/2024

    I had ordered the MC 14T based on the image advertised, though there is a disclaimer it doesn't justify providing a pistol with a different magazine, all things considered.
    The Support Rep. stated that "this item does not mention having a loading tool included?", well neither does it mention that the mag with loading tool is sold separately. The product image shows mag with loading tool and that was a particular item that I based my purchase on. It will cost me $8 + $10 shipping to order separate loader. There are plenty of images available that show the MC 14T with the standard 13 round magazine vs the magazine with loading base-plate tool.?
    The Rep. also states that "The loading baseplate tool is sold separately, according to EAA" -- I did not buy this from EAA, I bought this from Bud's Gun Shop?. Simply put, I found the Customer Service Rep reply rather insulting.
    I had suggested that Bud's modify the description to state that a standard mag is included and mag with loading tool is sold separately, or simply change the pistol image on the website. Regardless of any disclaimers, this boarders on false advertising.
    Following my customer service contact the website image was changed, but Bud's refused to correct their error (I had asked to be reimbursed the 18 dollar cost of ordering the loader). The MC 14T functioned as expected, but customer support did not.

    Bud's Gun Shop.com

    Date: 01/16/2024

    We are very sorry for any inconvenience. All of the images on our website are stock photos and may not fully represent the item that is listed. Unfortunately, in this case the stock photo of the item did appear to have an additional accessory, this item was not listed in our description as coming with the item. We do understand the customer's expectations and if the customer did not wish to have the firearm without the accessory we would have been happy to assist with the return if the firearm was not transferred. However, the customer did opt to take transfer of the item without the accessory included which meant that it was now a used firearm so we would no longer be able to process a return on the item. As for pricing, all of our items are prices based solely on our cost, and not based on items that are or are not included. This means that the price that was listed and paid for the firearm was correct for the firearm that the customer received so we would not be able to provide the accessory, or a refund for the item that was not included.
  • Review fromClaude M

    Date: 01/16/2024

    Great buying experience with an outstanding price on a 308 rifle.
  • Review fromMark S

    Date: 01/15/2024

    I enjoyed buying this rifle from buds and plan on buying additional weapons in the future.

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