Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Gunsmiths

Bud's Gun Shop.com

Reviews

Customer Review Ratings

4.6/5 stars

Average of 1,678 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKirk M

    Date: 02/03/2024

    Great selection. Good prices. Numerous buying options that make the whole purchase process easy.
  • Review fromBill W

    Date: 02/02/2024

    Always positive, Need ammo, firearms -- Go To Buds. Been buying from them for years, never a bad experience
  • Review fromThomas W

    Date: 02/02/2024

    Buds is an incredible easy place to shop. I’ve enjoyed using their web site for years
  • Review fromdonald m

    Date: 02/02/2024

    Never again! Been buying ammo for years from them, never a problem until today. Thought my ammo was coming from KY, got my 500 rds. of .22 ammo but not my 500 rds. of 9mm. Customer service told me that the order was split up from two different warehouses and that an investigation would have to be initiated with Fed-X which would take six to eight days. A great inconvenience for me not to mention my money being tied up, also, their method of tracking an order is the most difficult of any company I've ever delt with.

    Bud's Gun Shop.com

    Date: 02/05/2024

    We are very sorry for any inconvenience. We have several inventory warehouses where items may ship out from so they can come from different locations and in different packages. In this case the two items were on two separate orders so even if they were in the same location they would not have been able to be shipped out together. We will provide the tracking information for an order once it has shipped out. In the order in question the item shipped out on 1/26 and was in transit when it appears to have stalled. We understand the frustration and once we were notified of the issue we have contacted the carrier to begin an investigation to see if the package was lost , or if it can be recovered and the shipment continued. This process can take some time as the carriers have to perform the investigation to see if they can locate the package or see if they can find out what happened so that we can assist.
  • Review fromTim R

    Date: 02/02/2024

    Easy transaction, effortless search for FFL dealers due to provided list of approved dealers.
  • Review fromEvan P

    Date: 02/02/2024

    Worked out well so far, they haven’t let me down yet.
  • Review fromDavid A

    Date: 02/01/2024

    My experience at ordering online was very positive. I ordered it 22 LR ammo and everything went well.
  • Review fromRichard M

    Date: 02/01/2024

    Buds makes it easy. Great selections and great pricing. I’m always satisfied with Buds.
  • Review fromTodd W

    Date: 02/01/2024

    As always, excellent online experience in purchasing products from BUDS. Thanks.
  • Review fromRobert D

    Date: 01/31/2024

    easy to order, great prices and already shipped, Bud's is the best !

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.