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Business Profile

Management Consultant

Synerprise Consulting Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Management Consultant.

Complaints

This profile includes complaints for Synerprise Consulting Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 54 total complaints in the last 3 years.
    • 13 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/06/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I didn't receive a debt validation letter from Synerprise Consulting, I want this negative item removed off my credit report.

      Business Response

      Date: 11/14/2024

      Please be advised that Synerprise Consulting Services, Inc. is investigating this matter and will need additional time to verify the account.  We will have a response back by 12-5-24.  

      Business Response

      Date: 11/19/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is correct.  A copy of the signed release can be requested from the facility where services were provided, Texas Institute for Surgery regarding the date of service 11-2-2018.  The validation notice was mailed out to the consumer on 10-4-2019 and we did not receive mail return.  The address on file is a match to what the consumer provided the BBB.  

    • Initial Complaint

      Date:07/20/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In the month of July 2024, I received a fraudulent claim was placed on my credit report by SYNERPRISE CONSULTING. My information was compromised last year and this is another claim that been placed on my credit report. I do not know of SYNERPRISE CONSULTING and have had no correspondence or communication with them. According to the Fair Credit Reporting Act 15 U.S. Code § 1681s–2 - Responsibilities of furnishers of information to consumer reporting agencies:
      (2)Duty to correct and update information
      A person who—
      (A)regularly and in the ordinary course of business furnishes information to one or more consumer reporting agencies about the person’s transactions or experiences with any consumer; and
      (B)has furnished to a consumer reporting agency information that the person determines is not complete or accurate,
      shall promptly notify the consumer reporting agency of that determination and provide to the agency any corrections to that information, or any additional information, that is necessary to make the information provided by the person to the agency complete and accurate, and shall not thereafter furnish to the agency any of the information that remains not complete or accurate.
      (3)Duty to provide notice of dispute
      If the completeness or accuracy of any information furnished by any person to any consumer reporting agency is disputed to such person by a consumer, the person may not furnish the information to any consumer reporting agency without notice that such information is disputed by the consumer. I have contacted the credit reporting agencies via mail with affidavits that these transactions were all fraudulent. I am requesting that these items by SYNERPRISE CONSULTING SERVICES, partners, and all affiliates associated with/ or in connection to SYNERPRISE CONSULTING SERVICES immediately be removed or be subject to legal action in accordance with the FCRA to the full extent of the law.

      Business Response

      Date: 07/23/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is correct.  A validation notice was mailed to the consumer on 1-10-24 and we did not receive a mail return.  The consumer can request a copy of their signed release from the facility, North East Baptist Hospital.   

    • Initial Complaint

      Date:07/13/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       

      ********** ********
       

      I am rejecting this response because:



      Sincerely,



      ***** ****

      Business Response

      Date: 07/15/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is accurate.  The creditor also shows that the consumer had previously requested an itemized statement and that an itemized statement was sent to them at the address provided by the consumer.  The consumer can also verify with their insurance company that the amount owed is correct from the 2-13-21 date of service .  Our records show the insurance has been processed and that the amount owed is patient responsibility.  

    • Initial Complaint

      Date:05/23/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.

      Good morning!

      I am confirming that this complaint was made by me, the consumer. I have no knowledge of any third party who would be attempting to make a complaint on my behalf. While I acknowledge that my complaint may seem like "template language," I'm unaware of any such template and confirm that my submitted complaint describes my individual experience with the company.

      Please assist. Thank you so much in advance!

      ******* *****

      Business Response

      Date: 06/03/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have verified with the creditor that the amount owed is accurate.  A request for the copy of the signed can be made to the facility, **** ***** Medical Center at UT.  

    • Initial Complaint

      Date:04/21/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       

      Complaint: ********



      I am rejecting this response because:



      Sincerely,



      ******* *****

      Business Response

      Date: 04/25/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter. We have verified with the creditor that the amount owed is accurate. A copy of the signed release can be requested from the facility, ********* *********

    • Initial Complaint

      Date:03/30/2024

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       

      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution is satisfactory to me.




      Sincerely,


      ******* *******

      Business Response

      Date: 04/11/2024

      Please be advised that Synerprise Consulting Services, Inc. has investigated this matter.  We have been unable to verify this debt with the creditor.  This matter has been canceled and removed from our office.  A request has been made to have this removed and deleted from the three major credit bureaus.  

    Synerprise Consulting Service is NOT a BBB Accredited Business.

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