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Customer Review Ratings
Average of 16 Customer Reviews
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Review fromAl S
Date: 09/06/2024
I am a homeowner in ********** who bought a DSC Neo system to replace a 25-year-old system that died. The new hardware consisted of the base panel (8 zones), an expansion module (8 additional zones) and a ******* communicator (plus wire, connectors, etc.). With the fantastic advice and support of the guys at alarmsystemstore.com, I successfully set up the new alarm system and connected it with ********* and their central station. I highly recommend them: great prices and, more importantly, great support in getting up and running. I ran into a few problems (rookie installer mistakes) and each time I received quick answers via email or chat that helped me correct my mistakes. Again, highly recommended!**** *.
AlarmSystemStore.com
Date: 09/09/2024
Thank you for your review ****. I am happy to hear that everything went smoothly for you. We really appreciate your business. If you need anything else don't hesitate to reach out to us. We're always happy to help.Review fromLaurence F
Date: 07/19/2024
I have been a customer of Alarm System Store for close to 15 years. I got great support with my first panel installation and years later they provided great tech support with no additional cost. I'm just not finishing replacing me while system and their how to guides and videos are fantastic.AlarmSystemStore.com
Date: 07/20/2024
That you so much for your continued business, we really appreciate it. If you run into any issues on your new install please don't hesitate to reach out. We'll take good care of you this time as well!Review fromChris B
Date: 05/27/2024
Bought all my equipment from them 15 years ago and have used them ever since. Recently added cell dialing to a family member's system and that is all set. Customer support is by email only and the turn around time was quick. Will use them to set up cell service for my house.AlarmSystemStore.com
Date: 05/31/2024
Thank you for your continued business *****. We appreciate it!Review fromKim S
Date: 03/04/2024
We were looking for a new company to monitor our alarm system with alarm.com. The setup was extremely easy, and the price is very competitive.AlarmSystemStore.com
Date: 03/05/2024
Thank you for your review and thanks for choosing us for your ********* services!Review fromJohn M
Date: 01/11/2024
This company is outstanding, they are there to help you with your questions and to come to ***********. They will always answer your email and text, I am not tech savvy but I consider myself handy, there were times I needed help and ****** was always there to help and he will always answers your email. They stay by their products and technical support.AlarmSystemStore.com
Date: 01/12/2024
Thank you for taking the time to provide a review for us! It's always great to hear positive feedback and we thank you for that. Our small team prides itself on the responsiveness of our customer service and support. We know it's the core of what sets us apart and something that I personally keep a close on eye to make sure we're hitting that high mark.Please reach out anytime if we can be of assistance. Thanks!Review fromJed P
Date: 01/09/2024
I was able to add a mobile app interface to my alarm system with monitoring for cheaper than any local company. They also do not try to hide how things work or lock you into contracts. By far the best way to have your alarm monitoring done. It does require you to follow some instructions to get things setup. I asked a lot of questions before and after the sale and they patiently helped. Prior to the sale they had me send pictures of my hardware to help ease my concern and confirm things would function as expected.Top notch customer service. Would highly recommend.AlarmSystemStore.com
Date: 01/10/2024
Thank you for your review. We are grateful to have you as our customer! Our service doesn't stop after the sale, so please don't hesitate to reach out if you need anything or have questions. We're happy to help!Review fromjoe f
Date: 12/11/2023
I compare my experience to that of anyone willing to discuss. From the initial purchase, through installation support, and now into ongoing monitoring, I have nothing but positive experiences with the various teams. This do-it-yourself model is intimidating but the rewards far outweigh the time I spent bringing the whole thing online. Now my system does everything I can dream of and I have the pride of saying I did it myself.AlarmSystemStore.com
Date: 12/12/2023
Thank you so much for your kind review. We grateful for your business!Review fromAndres R
Date: 11/21/2023
Installed my alarm system over 10 years ago and have had it monitored by the Alarm System Store without issue for the same time. One break in many years ago and the system worked as it should and central station called the police.Affordable and reliable service run by real humans.. What else can one ask for in these days?AlarmSystemStore.com
Date: 11/22/2023
Thank you so much for your kind review. We appreciate your continued business with us!Review fromRon M
Date: 10/16/2023
The team at AlarmSystemStore.com has done a great job from helping me figure out what worked with my legacy system and choosing a new system, to getting set up on Alarm.com. I highly recommend!AlarmSystemStore.com
Date: 10/18/2023
Thank you ***. We appreciate your business!Review fromLenny W
Date: 08/27/2023
Great products, fast delivery!Awesome support!Two thumbs up!!Helped greatly with assisting on the installation!!
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