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Business Profile

Windows

Renewal by Andersen Midwest

Headquarters

Reviews

This profile includes reviews for Renewal by Andersen Midwest's headquarters and its corporate-owned locations. To view all corporate locations, see

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Renewal by Andersen Midwest has 6 locations, listed below.

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    Customer Review Ratings

    4.63/5 stars

    Average of 69 Customer Reviews

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    Review Details

    • Review fromRyan F

      Date: 09/08/2023

      I couldnt be more pleased with my new product and the professionalism of the contractor who installed it he was very nice couldnt of asked for anything better.

      Renewal by Andersen Midwest

      Date: 09/09/2023

      ****, I am glad you had an excellent experience--that is what we strive for every single job. Thanks and welcome to the Renewal family!
    • Review fromDean R

      Date: 09/01/2023

      Sold us a defective picture window.Knew we had limited funds. Took our money and never resolved the situation. Now were trying to balance our retirement budget after the damage done. You should be ashamed of yourselves!!!

      Renewal by Andersen Midwest

      Date: 09/05/2023

      ****, I'm sorry to hear about your issue. The team will be reaching out to schedule service and will do all we can to make sure your window is as good as new. My apologies again and we look forward to resolving this for you.
    • Review fromKristen R

      Date: 05/24/2023

      DO NOT USE THIS COMPANY!!! We placed an order for two doors in February of 2021 and still to this day do not have properly installed doors. They have sent countless "installers" out with months in between appointments and somehow never get it right. On top of ripping out the wires to our door bell so we have been without our security camera for months now with the only solution being "get a wireless doorbell camera because the door was installed over your wires, so they are deep in there now." They also damaged our floors, our siding, our walls, and sunroom. We asked for the price of the installation to be subtracted from our bill and they offered a $500 credit on an almost $9,000 purchase. They then ghosted ** for MONTHS. I am now filing a complaint and will go from there. Please do NOT use this company!!!

      Renewal by Andersen Midwest

      Date: 05/25/2023

      *******, an experience like this is unacceptable. I am so sorry. I apologize for any inconveniences we have caused and I get this to the management team. I promise that we will work tirelessly to turn this around for you.
    • Review fromMichael F

      Date: 05/16/2023

      Professional ,know what he doing, explain to ** everythingHe move furniture and put it back, Im glade to have good service,

      Renewal by Andersen Midwest

      Date: 05/17/2023

      *******, I am glad you had an excellent experience--that is what we strive for every single job. Thanks and welcome to the Renewal family!
    • Review fromErich C

      Date: 05/09/2023

      Great service friendly and professional will definitely recommend in the future ????

      Renewal by Andersen Midwest

      Date: 05/10/2023

      *****, we're gladeverything went smoothly! Thanks for choosing us and welcome to the renewal family :)
    • Review fromKirt K

      Date: 05/04/2023

      **** was very efficient and helpful! We enjoyed the visit and were impressed by his thoroughness !! Very personable man makes us glad we chose Renewal by Andersen!!!

      Renewal by Andersen Midwest

      Date: 05/05/2023

      ****, welcome to the Renewal family! We're delighted to hear that **** took such wonderful care of you - you deserve it! Thanks for trusting your project to ** :)
    • Review fromDean M

      Date: 05/04/2023

      Was very impressed with **** and his knowledge of windows

      Renewal by Andersen Midwest

      Date: 05/05/2023

      ****, you're in great hands with ****! We're delighted to hear that you had such a wonderful experience and we will let him know how happy you are :)
    • Review fromJoan B

      Date: 05/01/2023

      ******** helped us make the decision and to purchase ******** replacement windows for our home.He was very helpful showing us how to reduce the prices where possible and stll get what we needed.***** and ******** measured all our existing windows and answered any questions that we had.******** has excellent employees. We are looking forward to not having ****** windows once the new windows are installed.

      Renewal by Andersen Midwest

      Date: 05/02/2023

      ****, we're glad that your experience with us has started off on such a high note.The whole Renewal team is here to help you, and we all will continue to keep your experience top notch. Thank you and welcome to the Renewal family!
    • Review fromMeg W

      Date: 04/28/2023

      I would recommend Renewal by ********. Their windows and doors are beautiful and top quality. Their staff has been great to work with.

      Renewal by Andersen Midwest

      Date: 04/29/2023

      ***, big thanks for the fabulous review! Don't hesitate to reach out and let us know if there's anything else we can do for you! Thanks!
    • Review fromMichele W

      Date: 04/26/2023

      We are very happy with ***** and ******** at Renewal ********! They have served us well!

      Renewal by Andersen Midwest

      Date: 04/28/2023

      *******, that's wonderful news! We're glad to hear that **************** took such wonderful care of you - you deserve it. Thanks!

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