Credit Cards and Plans
Discover Financial ServicesHeadquarters
About
Important information
- Additional Info:Discover Financial Services has requested that before filing a BBB inquiry, consumers contact the
Executive Office of Customer Advocacy at the following:
Email: [email protected]
Address: PO Box 17019
Wilmington, DE 19850-7019
Please understand that you can file a complaint with the BBB now or at any time during this process. It is our hope that Discover Financial Services will resolve the matter for you in an expedient manner.
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 11/13/1989
Years in Business: 65
Products and Services
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 2/27/2001
- Business Started:
- 7/25/1960
- Business Started Locally:
- 7/25/1960
- Business Incorporated:
- 12/26/1960
- Type of Entity:
- Corporation
- Alternate Names:
- Discover Bank
- Discover Products
- Discover Financial Services (Inc.)
- Discover Card
- Related Businesses:
- Diners Club International, Ltd.
- Business Management:
- Mr. Roger Hochschild, Chief Executive Officer and President
- Number of Employees:
- 20200
Additional Information
Latest Reviews
Donica R
"BEWARE - I canceled my credit card after DiscoverCard refused to back me after ********** fraudulently billed my card for services they didn't provide. DiscoverCard RETALIATED against me by not billing me for my last bill (and I believe they also canceled my payment) JUST SO they could charge me late fees & interest (I have paid my bill EVERY time for the last 30 years)." ... Read full review
Nikki D
"Discover says they protect you against scams but that is the biggest scam of all. I had a company charge my card multiple times and I never received a single product." ... Read full review
Colleen B.
"After several online attempts and a couple of attempts with a Discover *** representative - I was not able to open an account with ********************** and no reason was given It was a terrible experience and I would not recommend using this bank. They do not even operate a physical branch and all is done online and very suspicious."
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