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Customer Review Ratings
Average of 87 Customer Reviews
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Review fromCynthia H
Date: 08/28/2022
Discount Mags is the only place I will order magazines. I had a problem with Star digital getting started. They worked with me and worked with me and I gave up. ***** asked if she could do an inquiry and I said yes. The very same day I started getting the e edition of Star. ***** and anyone else that helped me, I so appreciate it. Very very great customer service. Always friendly and ready to solve whatever is going on. Love Discount MagsReview fromJan J
Date: 08/22/2022
I received an unknown charge on my credit card. I called the phone number listed on the charge explanation info line. When I called, the phone rang for some time and I eventually got a recording to call back later. When I heard the recording, I thought, "Here we go...a wild *********** to track down the charge." Later that day, I received a call from DiscountMags reminding me of the magazine and that it was set up to automatically renewed. The customer service representative then sent me an email offering to cancel the charge if I wanted. As it turned out, I'm keeping the magazine order and I am very impressed with the customer service shown to me.Review fromJoe K
Date: 08/11/2022
I am owed a refund and an explanation from Discount mags. I have now sent over 10 emails on this matter. Turn around time went from 5 business days to 10 days. Even that would have been okay if they would respond.
DiscountMags.com
Date: 08/16/2022
Can you please provide an order number and we'll have someone reach out to you right away? We're unable to locate any orders under your name and email in this review.Review fromMaureen W
Date: 08/09/2022
Ive had the pleasure doing business with Discount Magazine for many years.And have needed extra service a few times for different reasons. Address change on a gift subscription already sent.And recently a subscription notice from the magazine itself changing to digital.A nice representative of discount magazine assisted me in contacting the magazine and explaining my need for paper version.Im so very pleased with the service I receive and will continue to send gifts subscription to many beside the magazines I enjoy.Review fromJohn T
Date: 08/08/2022
I am very happy and satisfied with DiscountMags outstanding service and customer care.They were able to get my *************** print subscription restarted after it had been discontinued one year early.Review fromM. W
Date: 08/07/2022
DiscountMags went to bat for me to get my *************** delivered on paper and not just digitially. A wonderful suprise and great support from them.Review fromCathy J
Date: 08/06/2022
They solved my issue in a timely manner! Many thanks.
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