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Business Profile

Logistics

Echo Global Logistics, Inc.

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Echo Global Logistics, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Echo Global Logistics, Inc. has 8 locations, listed below.

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    • Echo Global Logistics, Inc.

      600 West Chicago Avenue, Suite 725 Chicago, IL 60654-2522

      BBB accredited business seal

    • Echo Global Logistics

      805 SW Industrial Way Ste 10 Bend, OR 97702-1093

    • Echo Global Logistics

      15810 SE 135th Ave Clackamas, OR 97015-8909

    • Echo Global Logistics, Inc.

      2445 NE Division St Ste 302 Bend, OR 97701-3568

    • Echo Global Logistics, Inc.

      1101 SE Tech Center Dr Ste 155 Vancouver, WA 98683-5521

    Customer Review Ratings

    1.33

    Average of 5 Customer Reviews

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    Review Details

    • Lee S

      Date: 09/29/2024

      Does **** care about it's customers?A carrier Echo contracted with to ship an order consisting of a single oversize pallet somewhere along the line claimed the pallet was longer than stated and sent additional charge of $170.00. I presented photos of the actual shipment verifying the dims when carrier picked it up. **** sided with their vendor, not their customer. They lost our account while small (5k a month) for $170.00, The freight industry is a challenge, I've shipped over 2000 of these pallets over past 15 years and this has become an issue over past couple years..Could it be freight industries way of creating additional revenue stream with no addition cost?

    • AR B

      Date: 04/11/2024

      They damaged a special order floor material beyond use going back to the manufacturer and don't want to rectify the situation in a business like manner. RL Carriers was the delivery drivers and Echo contracted to them. Neither one will accept responsibility to correct the situation. I would never have either company deliver my flooring orders from my store or from the mill to us. 9 months in and they keep delaying and making excuses along with a horrible compensation offer. They won't even refund the shipping costs after damaging $2400+ in really nice Karndean LVP flooring, Smashed it and tried to wrap it but ******** rejected it along with pictures for proof. Bad customer service and they do not stand by the code of ethics that it takes to be reliable.

    • Mike R

      Date: 09/15/2023

      Still waiting for 7 months to get reimbursed for a total dump of our $20,000 product. Will not return calls. Absolutely horrible customer service.****

    • Timothy W

      Date: 05/04/2023

      I read all these reviews. I cannot speak on behalf of in town local delivery stuff. But ***. These reviews are nonsense. Sure I'm stubborn driver, old school set in ways, don't take s*** from bad workers across ******** shipping/receiver docks. But even though I'm certain the lying to me was there, going behind my back to a boss who believed everything, there's a broker here. I won't name. Who was absolutely above excellent on working with the Driver to plan and make things happen. This guy knows who I'm talking about. Shout out to *****. From *** ***. I'd recommend this broker to anyone

    • Tammy W

      Date: 07/12/2022

      They delivered a $1400 pool through Amazon. They left it at the very end of drive while we were at work. My 78 yr old mom was there and did sign for the delivery but he had her sign when he arrived, before taking it out of the truck. We could only get in our driveway by driving into the brush at the edge of drive. It is a 400lb package so that helped with it not being stolen, but I find it completely unacceptable.

    Echo Global Logistics, Inc. is BBB Accredited.

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