About
Overview
Headquarters
Echo Global Logistics, Inc.
600 West Chicago Avenue, Suite 725
Chicago, IL 60654-2522
BBB Accreditation & Rating
About This Business
services. Headquartered in Chicago, Echo offers freight brokerage and Managed Transportation solutions
for all major modes, including truckload, partial truckload, LTL, intermodal
and expedited. Echo maintains a proprietary, web-based technology platform that
compiles and analyzes data from its network of over 40,000 transportation
providers to serve clients across a wide range of industries and simplify the
critical tasks involved in transportation management. For more information
on Echo Global Logistics, visit: www.echo.com.
BBB Accredited Since: 11/1/2013
Years in Business: 20
Products and Services
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 7/29/2008
- Business Started:
- 4/18/2005
- Business Started Locally:
- 4/18/2005
- Business Incorporated:
- 6/1/2006
- Type of Entity:
- Corporation
- Business Management:
- Mr. Doug Waggoner, Manager
- Mr. David B Menzel, Chief Operating Officer
- Mr. Chris Clemmensen, Manager
- Mr. Colin Johnston, Sales Executive
Additional Contact Information
- Principal Contacts
- Mr. Chris Clemmensen, Manager
- Customer Contacts
- Mr. Chris Clemmensen, Manager
- Fax numbers
- Other Fax: (312) 784-7498
Additional Information
Latest Reviews
Lee S
"Does **** care about it's customers?A carrier Echo contracted with to ship an order consisting of a single oversize pallet somewhere along the line claimed the pallet was longer than stated and sent additional charge of $170." ... Read full review
AR B
"They damaged a special order floor material beyond use going back to the manufacturer and don't want to rectify the situation in a business like manner. RL Carriers was the delivery drivers and Echo contracted to them." ... Read full review
Mike R
"Still waiting for 7 months to get reimbursed for a total dump of our $20,000 product. Will not return calls." ... Read full review
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.