Reviews

This profile includes reviews for Pavlov Media, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Pavlov Media, Inc.

  601 N Country Fair Dr. Champaign, IL 61821

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  Pavlov Media, Inc.

  PO Box 25 Champaign, IL 61824-0025

Review Details

• Review fromLogan K

  Date: 06/28/2023

  Their ****** reviews are 100% fake. They used to have a 1.6 star rating, and they’ve been spamming fake 5 stars to get them up to a 4 star rating. Absolutely ridiculous.

• Review fromRae J

  Date: 04/12/2023

  Pavlov has been setting up internet at my complex for 4 weeks now and it still isn’t finished. What internet we do have is absolute trash. I could not load a simple ebook to my basic kindle. A kindle which does not have 5G capability so had to use the crappier internet. Forget about trying to look at images on social media, Pavlov internet can’t load them. And videos, HA! That’s well beyond their capacity. Most don’t ever load. The few that do are UNBEARABLY slow. I attempted to watch a 5 second video on insta, it stopped to load after EVERY. SINGLE. SECOND. So a 5 second video was really 20+ seconds. And trying to stream, ugh. Over a 30 minute period, it was able to play for less than 15 minutes. And when it did play, it was blurry as ****. And IT is of zero help. They’ll tell you it’s the deployment and they can’t do anything. So we’re all stuck with garbage internet. Cannot believe we’ve gotten involved with this company. Do not recommend.

• Review fromJacob B

  Date: 03/20/2023

  The internet at my apartment has been unusably slow for over a month now and won't even load a speed test half the time, absolutely no ETA from Pavlov for a fix. By FAR the absolute worst reliability of any ISP I've ever encountered, and when anything does go wrong they take weeks or longer to fix it, doesn't matter if you work from home or have homework to do. I didn't know it was possible to make ******** and ******* look good, but by god they've managed it by comparison. They're also completely misleading when they advertise their "fiber backbone" because the last mile link to my apartment complex is actually some wireless nonsense that cuts out completely whenever it rains. The "fiber backbone" is irrelevant when there's some other bottleneck between you and the larger internet.

• Review fromZach G

  Date: 11/15/2022

  Since I have moved into my apartment complex, I have been plagued with disconnects, packet loss, and ping spikes. I have called almost 20 times over the 15 months I have lived here regarding this issue and have gotten absolutely nowhere, despite isolating the issue to their end. I even spoke to an engineer who told me that there was nothing they could do, and to "choose different servers." Stay far, far away.