We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Windows

Next Door and Window
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Next Door and Window's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Next Door and Window has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Next Door and Window

      718 East Rand Road Arlington Heights, IL 60004

      BBB accredited business seal

    • Next Door and Window

      16w240 83rd St Burr Ridge, IL 60527-5827

      BBB accredited business seal

    Customer Review Ratings

    4.6

    Average of 52 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Mark F.

      Date: 12/05/2024

      Next Door and Window replaced 12 large windows for us and came through as promised every step of the way. Their salesperson, ***** *******, was excellent and their installation crew did a great job removing unusual European windows with virtually no damage to drywall, quartz surrounds and external siding. The new ****** replacement windows were great quality and very well installed.

    • Donna L

      Date: 11/13/2024

      Very professional and prompt Was timely in arriving to my home and detailed with the installation The individual that came to install my patio door , was organized , detailed and cleaned up after the install Great job

    • Robert S

      Date: 11/11/2024

      great staff. i love the patio door that we had installed.

    • Patricia C.

      Date: 11/08/2024

      Thank you to the staff of Next Door and Window for making this project a pain-free experience. From the initial visit with ***** *** to the last nail in the frame with the installation team, each contact was efficient, friendly and reassuring that it would be a smooth process. The workers were careful to protect my furniture and property, and the cleanup was impressive. I really like my new windows and patio doors and I am happy to recommend the company to prospective customers.

    • George C

      Date: 11/08/2024

      I couldn't be happier than when I decided to buy windows from Next Door and Window. From the moment I called to get an estimate to the moment the installers left I was treated with courtesy, respect and professionalism. At every step of the process I was informed of the status of my project. When I say informed I mean they initiated the contact. That is a level of service you don't often get. The installers worked quickly with a no nonsense approach and the quality of the windows is even better than what the sales *** provided. I have a few more windows I need ***laced and I know where I will buy them. Thanks Next Window and Door for the great service and a great product.

      Next Door and Window

      Date: 11/09/2024

      So glad to hear how happy you are with your new windows! Thank you so much for this wonderful review and praise of our team. We cant wait to see you for your NEXT Door or Window project :D

    • Barb C

      Date: 11/06/2024

      The entire experience from initial contact with the sales *** through the installation went seamlessly. I was kept informed of the progress throughout the entire process. Since I was having a glass block window ***laced with a slider window, I was concerned about possible damage, (there wasnt any.), also installation and cleanup. ***** the installer did a wonderful job. I am very pleased with my experience with Next Door and Window.

      Next Door and Window

      Date: 11/09/2024

      Thank you so much for this absolutely wonderful and thoughtful review! We are so glad to hear how pleased you are with your new window :D We cant wait to see you for your NEXT Door or Window project!!

    • Verrita W

      Date: 10/11/2024

      "Pleased and delighted" only begin to describe my customer experience with ********************** during my entry door project. From the product selection process with my sales representative through the skilled installation, they were meticulous and professional whether letting me know my customer options, keeping me abreast of the project progress. Upon delivery the installer nimbly worked out a solution for some hidden structural issues that emerged during the installation process leaving a seamless and beautiful appearance. Next Door and Window delivered both high quality product and service and it is clear that they value the work that they perform. Customers truly benefit from their approach.

    • Peter B

      Date: 10/02/2024

      Very good company to do business with installation was great product was outstanding. Just a very good company all around.

    • Angela C

      Date: 08/05/2024

      Replaced all windows in house (including custom) and one door. Excellent customer service, very clear communication around price, expectations, and timeline, and expert installation and product. Highly recommend.

      Next Door and Window

      Date: 08/06/2024

      Thanks for this wonderful review! We look forward to seeing you again for your NEXT door or window project!

    • IONUT I

      Date: 02/19/2024

      I asked for a quote on replacing 2 doors in Nov 2023. The company representative *****, after some delays, came on Sunday 12/10/23, measured the doors and assured me that the quote will be emailed within 24 hours. It is now 2 months later and I did not get the quote yet. I texted a few times with ******* from **************** who asked me to check the Junk folder, still nothing after 2 months. It is true, I did not pay anything but this is not nice.Very disappointing!

      Next Door and Window

      Date: 08/06/2024

      We apologize that this had not been responded to, We have sent this information to our Sales Manager so that they may reach out to you and provide you with more information as well as all details regarding the project you had attempted to do with us. We apologize again that this happened and are working quickly to assure that is resolved.

    Next Door and Window is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.