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Customer Review Ratings
Average of 99 Customer Reviews
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Review fromH Scott F
Date: 12/13/2022
I have never before had the level of competent and near spontaneous technical support as I now experience with PC-Matic. They respond with straight forward advise which is accurate and solves the issue at hand. I have found it refreshing to deal with people that actually understand what 'customer service' is! Scott Forney
PC Matic, Inc.
Date: 01/23/2023
Thank you for your kind words and continued support. We appreciate you taking the time to share your experience. It is our goal to provide award winning protection and support.Review fromEdward S
Date: 12/09/2022
My wifes computer locked up from a add saying we needed to call microsoft to clear our computer. when wife called they said (in an Indian accent) that our bank account had been compromised and they could help if I would just give them my account number. I hung up the phone and emailed PC Matic and got a response within 10 minutes that explained what had happened and all of a sudden my computer unblocked. Great servicePC Matic, Inc.
Date: 01/23/2023
We are glad to hear your experience has been positive. Thank you for sharing your kind words. If you should need any assistance please contact us via our helpdesk support link: https://www.pcmatic.com/support/Review fromRon S
Date: 11/29/2022
Best $ 50 bucks I have ever spent!!!!! I now get 0, zero, nada, none of those annoying spam ads.PC Matic, Inc.
Date: 12/07/2022
Thank you for your kind words and continued support. We appreciate you taking the time to share your experience. It is our goal to provide award winning protection and support.Review fromBarton P
Date: 11/21/2022
I had a white screen and was locked and PC Matic ran a scan and after some time I had full control of my pc again and saw results of deleted items that was the cause. This has been the best 50$ I have ever spent. They responded very quik and asked if issue was resolved. I have never had any company keep their word like PC MaticPC Matic, Inc.
Date: 12/01/2022
Thank you for your kind words and continued support. We appreciate you taking the time to share your experience. It is our goal to provide award winning protection and support.Review fromGarvin A
Date: 11/19/2022
Tremendous Customer Service I just purchased PC Matic for my Mac a few days ago I had some questions about the installation process. I sent an email to the service department. Within 10 minutes I received my first response. I sent in 3 more emails to ensure I understood the product and how it worked. The CS Rep responded in less than 10 minutes each time. The following day I installed PC Matic on my 4 iOS devices. The same scenario played out. Each time I had a question I got a very prompt reply to my inquiry (10 minutes or less). I am blown away by the rapid response of this Customer Service team. The product is great and the CS is even better! Thank you, PC Matic.PC Matic, Inc.
Date: 12/01/2022
We are glad to hear your experience has been positive. Thank you for sharing your kind words. If you should need any assistance please contact us via our helpdesk support link: https://www.pcmatic.com/support/Review fromGary C
Date: 11/11/2022
I encountered a problem with unsolicited large pop up ads that appeared every few seconds and prevented my using my pc to any effect. I sent a query to PCMATIC customer support which was answered in a matter of hours with clear, concise instructions to remedy my problem. Just following their suggestions, I solved the problem completely. I appreciate their quick response, clear recommendations, and dedication to customer service support.PC Matic, Inc.
Date: 11/17/2022
Thank you for your kind words and continued support. We appreciate you taking the time to share your experience. It is our goal to provide award winning protection and support.Review fromBourke D
Date: 11/03/2022
Absolutely THE BEST service ever! And consistently so! They get right back to you.PC Matic, Inc.
Date: 11/17/2022
We are glad to hear your experience has been positive. Thank you for sharing your kind words. If you should need any assistance please contact us via our helpdesk support link: https://www.pcmatic.com/support/Review fromGregory B
Date: 10/15/2022
The product is incredible. I wish they had telephone support, but they get back to you quickly and resolve any problem with you by email. Excellent companyPC Matic, Inc.
Date: 12/01/2022
Thank you for your kind words and continued support. We appreciate you taking the time to share your experience. It is our goal to provide award winning protection and support.Review fromMichael G
Date: 10/13/2022
The service performed after each time I use computer is as if I have a computer expert who has become my roommate. I know that I have greater household than my neighbor because of this technical in house attention service.. PEACE OF MIND !PC Matic, Inc.
Date: 10/21/2022
Michael, we are glad to hear that PC Matic is providing you with Peace of Mind. We hope our product and technical support will continue to give you an advantage over your neighbor. Please let us know if we can be of further assistance. https://www.pcmatic.com/support/Review fromDonald C
Date: 10/10/2022
What I think ; of when it comes time - to visiting PC Matia is wonderful. After many years gone bye bye PC Matic has displayed the Magic and intelligence of an immediate protection for my computer and outlook. PC Matic is a company of pride and intelligence, a staff that cares for its customers. (Let Me Say) "At your side" Ancient gray, the stone wall of Pc Matic, Strength and growing is worth immolations, the perfect fixer and improvement of your devices. Donald Carter.PC Matic, Inc.
Date: 10/21/2022
Donald, thank you for your kind words and continued support. We appreciate you taking the time to share your experience. It is our goal to provide award winning protection and support.
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