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Business Profile

Hobby Supplies

Trainz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hobby Supplies.

Reviews

Customer Review Ratings

4.66/5 stars

Average of 286 Customer Reviews

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Review Details

  • Review fromDiann C

    Date: 08/12/2024

    The train car was exactly what I was looking for to go with my new train set. Works great and price was reasonable packing was really good very happy with purchase
  • Review fromAllen P

    Date: 08/09/2024

    Great service,fair pricing,fast shipping and great communication!!!!! I would highly recommend for anyone looking for great trains,
  • Review fromDmitry K.

    Date: 08/01/2024

    Responsible seller! Great communication. Received slightly damaged item and seller resolved the issue.
  • Review fromThomas M

    Date: 07/31/2024

    Not a customer friendly company If you pay for it and it gets lost misguided, you are out the money with no help from Trainz. You buy and better hope the economy method of shipping gets to you because if it does not you are out your purchase price and the cost of shipping plus anything else they can tack on and do not plan on getting any help or assistance from Trainz, you are on your own. Sorry company snd they say it is better to buy from them then any where else, think twice on that one.
  • Review fromRichard C

    Date: 07/30/2024

    Great train place highly recommend them pricing is decent packages come on time and for me thats a big deal their customer service are nice and pleasant to deal with
  • Review fromHenry D

    Date: 07/29/2024

    I think trainz is doing a very good job.I will definitely do business with them in the future,
  • Review fromRaymond T

    Date: 07/25/2024

    Very good products and well packaged. Shipping to my home was fast and safe. Thank you for your great prices and service.
  • Review fromEd F

    Date: 07/23/2024

    Very good sevice All items i have orderd came within a few days I will be buying from trainsz again
  • Review fromWayne L

    Date: 07/19/2024

    Product purchases are reliable and well packaged when shipped. Quick shipping and at competitive prices. A good company to do business with.
  • Review fromJason C

    Date: 07/11/2024

    Fair pricing and trustworthy item descriptions. Anything that I have ever received has been in working condition and looking as best as the item will allow. A relative sold a large lot of items to Trainz for a fair appraisal price. Trainz came, boxed everything and carted it away. Reps were great to work with.

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